BBB Accredited Business since

Midwest Computing Group, Inc.

Phone: (630) 204-5756 Fax: (312) 924-5994 View Additional Phone Numbers 700 Commerce Dr. Ste 500, Oak Brook, IL 60523 View Additional Email Addresses http://www.midwestpcgroup.com


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Description



Midwest Computing Group is an information technology support company which provides technical support to companies, as well as website design and network security services. Located in Oak Brook, IL, this company serves the western suburbs of Chicago, including Oakbrook Terrace, Lombard, Villa Park, Hinsdale, Downers Grove, Elmhurst, Glen Ellyn, and Wheaton. The company has over 15 years of experience in technical support, and serves customers in the engineering, manufacturing, distribution, professional services, and medical industries.

Services that this company offers include 24-hour-a-day technical support, remote support, network security support, email security, website development, and troubleshooting and assistance with Apple and Macintosh devises. They provide staff augmentation, wherein their employees will join a company's team as technical support and provide internet and network assistance during a project.

Their work includes an assessment of the company's current infrastructure to identify weaknesses and necessary changes to keep the network compatible with recent technological developments. They streamline output from their client's systems, ensuring that the system's full capacity is reached. They also improve data management to allow for faster access to information and better organization of the company's digital assets. In addition to these services, Midwest Computing Group has designed specialized software for customers in certain industries, including practice management software for dentists and solutions for graphics technologies in the steel detailing industry. The company has partnerships with other data management and information security companies to provide better data protection and network security for their customers.

Visit the website for Midwest Computing Group to learn about their services, read about the benefits of outsourcing technical support, and arrange a meeting to discuss website development, network security, or customized software.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Midwest Computing Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Midwest Computing Group, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Midwest Computing Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 15, 2013 Business started: 06/30/2004 Business started locally: 06/30/2004 Business incorporated 06/30/2004 in IL
Type of Entity

Corporation

Business Management
Mr. Anthony Rico, Owner
Contact Information
Principal: Mr. Anthony Rico, Owner
Business Category

Information Technology Services Computer Consultant Computers - Networks Data Processing Service Computers - Network Security Storage - Data Data Communications Equipment & Systems Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Products & Services

This company offers IT consulting services


Additional Locations

  • 700 Commerce Dr. Ste 500

    Oak Brook, IL 60523 (312) 593-3313 (630) 204-5756

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.