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BBB Accredited Business since

EBS Ink-Jet Systems USA, Inc

Phone: (847) 996-0739 Fax: (847) 996-0843 1840 Industrial Dr Ste 200, Libertyville, IL 60048

BBB Business Reviews may not be reproduced for sales or promotional purposes.


EBS Ink-Jet Systems USA, Inc. is an industrial ink-jet company that engineers, develops, manufactures and supplies leading edge industrial ink-jet solutions for worry-free, non-contact coding.  Products include large-character and small-character ink-jet printers and unique hand-held printers that replace traditional stenciling and other manual marking methods.  EBS is ISO 9001:2008 certified.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that EBS Ink-Jet Systems USA, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on EBS Ink-Jet Systems USA, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 15, 2009 Business started: 03/01/2008 in IL Business started locally: 03/01/2008 Business incorporated 03/17/2008 in IL
Type of Entity


Business Management
Mr. Chris Brown, President/Owner
Contact Information
Principal: Mr. Chris Brown, President/Owner
Business Category

Industrial Manufacturers Inks - Print & Lithograph Printers Other Industrial Machinery Manufacturing (NAICS: 333249)

Products & Services

EBS Ink-Jet Systems USA, Inc sells the following brand(s): EBS

EBS Ink-Jet Systems USA, Inc offers the following product(s): EBS-1500, EBS-230, EBS-250, EBS-2500, EBS-260, EBS-6500, EBS-6800, EBS-7200

Method(s) of Payment
Cash, Check, Visa or MasterCard
Refund and Exchange Policy
One Year Warranty; See EBS-USA Business Agreement for details on Refund and Exchange Policy;

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.