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BBB Business Review

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BBB Accredited Business since

Home Sweet Home Care, LLC

Phone: (708) 469-7117 View Additional Phone Numbers 72 S La Grange Rd   # 5, La Grange, IL 60525 http://homesweethomecareservices.net/


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Description



Home Sweet Home Care, LLC is an in-home care service which provides non-medical and companionship care to the elderly and disabled, allowing them to remain in a comfortable and familiar setting and retain their independence for as long as possible. Located in La Grange, IL, this company serves Chicago and the western and southern suburbs including Berwyn, Oak Park, Oak Brook, Elmhurst, Hinsdale, Western Springs, Riverside, Willowbrook, Burr Ridge, Westchester, Bridgeview, Downers Grove, Glen Ellyn, Forest Park, Darien, Oak Lawn, Orland Park,and Palos Heights.

The company has over 11 years of experience and many of their caregivers have been with the company for over five years. A Registered Nurse is available to perform case openings and monitor case plans. All caregivers receive eight hours of training when they first join the staff and receive eight hours of ongoing throughout the year in topics that pertain to the elderly, include universal precautions, elder abuse, emergency preparedness, patient confidentiality, and preventing infections. Services available include bathing assistance, transfers and ambulation, meal preparation, medication reminders, safety supervision, light housework, grocery shopping and errands, laundry and linen changes, medical appointments, Alzheimer's and dementia care, hospice care support, family respite, companionship, and transportation. Their caregivers are specially trained in the support of individuals with Alzheimer's and dementia and can assist in the treatment of the illness.

Visit the website for Home Sweet Home Care, LLC, to learn more about their services, read about the company's background, and contact the company to set up services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Home Sweet Home Care, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Home Sweet Home Care, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Home Sweet Home Care, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 05, 2010 Business started: 09/12/2008 Business started locally: 09/12/2008 Business incorporated 09/12/2008 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Beth Kordick, Member
Contact Information
Principal: Ms. Beth Kordick, Member
Business Category

In-Home Care Elderly/Senior Specialty Services Senior Home Care Alzheimer Care, Information & Treatment Senior Citizens Service Organization Home Health Care Services (NAICS: 621610)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.