BBB Accredited Business since

Cushing & Company

Phone: (312) 266-8228 Fax: (312) 799-8353 420 W Huron St, Chicago, IL 60654 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Leading the Evolution in Print & Digital Communications, Cushing is Chicago's expert for over 80 years. Our philosophy is firmly rooted in providing optimal customer service and providing customized solutions to help you grow your business.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cushing & Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cushing & Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cushing & Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2007 Business started: 10/01/1929 Business started locally: 10/01/1929 Business incorporated 09/25/1929 in IL
Type of Entity


Business Management
Ms. Cathleen Cushing Duff, President Mr. Joseph Cushing, Vice President Mr. Jon Davis, Manager, Marketing
Contact Information
Principal: Ms. Cathleen Cushing Duff, President
Customer Contact: Mr. Jon Davis, Manager, Marketing
Number of Employees


Business Category

Image & Graphics Printing Blueprinting Copy & Duplicating Service Marketing Consultants Printers Commercial Printing (except Screen and Books) (NAICS: 323111)

Alternate Business Names
Products & Services

WBE certified & family-owned, Cushing offers large and small format printing, from construction graphics to perfect bond books. POP displays, banners, brochures, event signage, cross-media marketing; Name it & we'll customize it!

Additional Locations

  • 420 W Huron St

    Chicago, IL 60654 (312) 266-8228


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.