BBB Business Review

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BBB Accredited Business since 06/01/2004

Intersections Insurance Services Inc.

Find a Location

(847) 797-8500315 W University Dr, Arlington HeightsIL 60004-1811 Send email to Intersections Insurance Services Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 06/01/2004

BBB has determined that Intersections Insurance Services Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Intersections Insurance Services Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 19 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

The complaints generally allege the company billing consumers through mortgage accounts without authorization.

Customer Complaints Summary

19 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues8
Delivery Issues1
Problems with Product / Service5
Guarantee / Warranty Issues0
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Intersections Insurance Services Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 05/20/2004Business started: 08/01/1981
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Ms. Patricia Santore (Dir. of Client Services/ Ins Compliance Officer)Customer Contact: Nina Gonzales (Sr. Supervisor)Mr. Richard C. Gallagher (Chairman, President and CEO)Ms. Marie Velez (Director, Customer Service and Sales)
Business Category

Identity Theft Protection & Prevention Services, Financial Services, Insurance Services

Products & Services

This company offers insurance and membership programs to financial services companies.

Alternate Business Names
Advantage Care Plus, Smart Step Protector Insurance, Chartered Marketing Services, Inc., Level AD, Financial Insider Network, Preferred Home Network, Premier Safetynet, Privacy Advantage, MoneyPro Essentials, Facio
Industry Tips
Contracts

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.