BBB Accredited Business since 06/01/2004
Intersections Insurance Services Inc.Find a Location
(847) 797-8500315 W University Dr, Arlington Heights, IL 60004-1811 Send email to Intersections Insurance Services Inc.View Additional Web Addresses
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A BBB Accredited Business since 06/01/2004
BBB has determined that Intersections Insurance Services Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Intersections Insurance Services Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 19 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
The complaints generally allege the company billing consumers through mortgage accounts without authorization.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||8|
|Problems with Product / Service||5|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Intersections Insurance Services Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Ms. Patricia Santore (Dir. of Client Services/ Ins Compliance Officer)Customer Contact: Nina Gonzales (Sr. Supervisor)Mr. Richard C. Gallagher (Chairman, President and CEO)Ms. Marie Velez (Director, Customer Service and Sales)
Identity Theft Protection & Prevention Services, Financial Services, Insurance Services
Products & Services
This company offers insurance and membership programs to financial services companies.