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BBB Business Review

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BBB Accredited Business since

Lake Villa Home and Office Cleaning Service, Inc.

Phone: (877) 312-6243 View Additional Phone Numbers 1600 N Milwaukee Ave.  Suite 607, Lake Villa, IL 60046 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Whatever your housecleaning needs, we can create a personal housecleaning program that’s right for you. Whether you schedule weekly,  bi-weekly,  monthly or  occasionally you can rest assured we will clean your house with integrity and a strong commitment to provide the most expert and personalized housecleaning service available. We also work with many of the areas realtors and home owners to provide move-in,  move-out and real estate touchup house cleaning services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lake Villa Home and Office Cleaning Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lake Villa Home and Office Cleaning Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 12, 2001 Business started: 03/01/1996 in IL Business started locally: 03/01/1996 Business incorporated 04/30/1997 in IL
Type of Entity


Business Management
Ms. Donna Warneke, Vice President Ms. Christina Warneke, 2nd Vice President Mr. Lawrence Warneke, President
Contact Information
Principal: Ms. Donna Warneke, Vice President
Business Category

House Cleaning Maids & Butlers Service Cleaning / Janitorial Services Janitorial Services (NAICS: 561720)

Products & Services

Lake Villa Home and Office Cleaning Service, Inc. offers the following product(s): After construction cleaning service, After construction house cleaning, After construction maid service, Bi-weekly cleaning service, Bi-weekly house cleaning, Bi-weekly maid service, House cleaning, Maid service, Monthly cleaning service, Monthly house cleaning, Monthly maid service, Move-in cleaning service, Move-in house cleaning, Move-in maid service, Move-our cleaning service, Move-our house cleaning, Move-our house cleaning, Occasional cleaning service, Occasional house cleaning, Occasional maid service, real estate showing touch-up cleaning service, real estate showing touch-up house cleaning, real estate showing touch-up maid service, Remodeling cleaning service, Remodeling house cleaning, Remodeling maid service, Weekly cleaning service, Weekly house cleaning, Weekly maid service

Method(s) of Payment
Cash, Check, Visa, Mastercard, American Express and Discover.
Refund and Exchange Policy

Lake Villa Home And Office Cleaning Service backs all house cleaning and maid services with a worry-free 100% satisfaction guarantee. If you're unhappy with any area we've cleaned, just call within 24 hours and we'll come back and re-clean it free of charge. Our guarantee is part of our commitment to our clients. We make hiring a maid service 100% worry-free! At Lake Villa Home And Office Cleaning Service we know our customer's satisfaction is the foundation of our business. That is why we pledge to clean your home or office thoroughly and professionally and with a spirit of friendliness. Call us now 877-312-MAID (6243).


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.