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          Happy Maids, Inc. has 1 locations, listed below.

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            Business ProfileforHappy Maids, Inc.

            House Cleaning
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.92/5stars

            Average of 13 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/1/2015

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Happy Maids, Inc is a house cleaning company that also provides light office cleaning. This business offers house cleaning services including set routine schedules, one-time cleans, post-construction cleanup, move in and move out services, and office cleaning.

            Business Details

            BBB File Opened:
            5/1/1995
            Years in Business:
            38
            Business Started:
            4/1/1985
            Business Started Locally:
            4/1/1985
            Business Incorporated:
            12/20/1991
            Accredited Since:
            10/1/2015
            Type of Entity:
            Corporation
            Number of Employees:
            9
            Hours of Operation

            Primary

            M:
            8:30 AM - 4:30 PM
            T:
            8:30 AM - 4:30 PM
            W:
            8:30 AM - 4:30 PM
            Th:
            8:30 AM - 4:30 PM
            F:
            8:30 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Cesar Kuznicki, Owner
            Contact Information

            Principal

            • Mr. Cesar Kuznicki, Owner

            Customer Contact

            • Mr. Cesar Kuznicki, Owner
            Additional Contact Information

            Fax Numbers

            • (847) 382-0096
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/10/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            My daughter purchased me a $200.00 Gift certificate for cleaning services as a birthday present . When I made the cleaning appointment I was told that anything over would be charged to me. When the cleaning ladies arrived and I explained everything that I wished to have cleaned they were shocked stating that they were instructed to work for 3 hours. I was under the impression that the amount of hours worked would determine the cost. I did not realize that a timeline was already in place. My house is beautifully maintained and the scrubbing and work involved was minimal. They only worked 2 1/2 hours. I kept the list simple for only floors, 2 and 1/2 bathrooms and dusting of only three bedrooms and cleaning of my kitchen cabinets in order to not go over the $200.00. They did what they wanted and didnt listen to my instructions in order to get the most time that they were promised by Happy Maids. Even still, they didnt dust my living room, family room, dining room and no cleaning of my basement. But still, I was charged an additional $220.00 which I believe was outrageous considering the minimal amount of labor and time involved. $200.00 was a fair price for the labor involved. The additional $220.00 was absolutely unexpected and unwarranted.
            Read More

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kathy S

            10/20/2023

            Happy maids has cleaned my home for over a year. My home is always very well cleaned. They are always on time. I have been very pleased with their work.

            Local BBB

            BBB of Chicago & Northern Illinois

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