BBB Business Review

Is this your Business?

BBB Accredited Business since 08/01/2003

Swissotel Chicago

Phone: (312) 565-0565Fax: (312) 268-8012323 E. Wacker Drive, ChicagoIL 60601-5282 Send email to Swissotel Chicago

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BBB Accreditation

A BBB Accredited Business since 08/01/2003

BBB has determined that Swissotel Chicago meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Swissotel Chicago's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues2
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Swissotel Chicago

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/10/1991Business started: 08/01/1988
Type of Entity

Corporation

Incorporated: December 1984, IL

Contact Information
Principal: Mr. Jack Breisacher (General Manager)
Business Category

Hotels, Concierge Services, Gourmet Corporate Gifts, Food Products, Beverages, Gift Certificates/Cards, Hospitality, Event Planners - Corporate, Event Planners, Business Services - General, Wedding Consultants, Tourists Attractions, Sales Promotion Service, Incentive Programs, Food & Beverage Consultants, Convention Services & Facilities, Conference Centers, Bed & Breakfast, Wedding Supplies & Services, Restaurants, Party Facilities, Party Planning, Food - Sales & Delivery, Caterers, Food & Beverage Services, Business Promotions - General

Industry Tips
Contracts

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.