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          Jameson Suites - Arlington Heights has 1 locations, listed below.

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            Business ProfileforJameson Suites - Arlington Heights

            Hotels

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            8/13/2008
            Business Started:
            1/1/1987
            Business Started Locally:
            1/1/1987
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Jameson Inn
            Business Management
            • Ryan O'Connor
            Contact Information

            Principal

            • Ryan O'Connor

            Customer Contact

            • Ryan O'Connor
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Traveling soon? Be careful when booking a hotel room

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/29/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            BBB unable to locate business
            I stayed at this location for a total of 8 nights and am requesting a full refund for the following reasons. The first room I was given I had paid for a standard room and only got a double queen room, which cost less per night. There were sports players above my room making loud noises making it difficult to sleep for two nights in a row. I had gotten moved to a new room, and there were significant noise issues coming from next door for another night of my stay in that room. Last night there were even worse noise issues from a new guest in the room next to me. Last night I was disturbed by loud banging for 6 hours straight. In addition, one of the disturbed nights I asked an employee named ******* for help. She told me if I did not like it, I could go stay across the street instead. Last night when I approached her with noise issues, she had told me that I could check out at 12:30am. So I did exactly that and ended up having to sleep in my car because I could not find anywhere else even somewhat nice to stay. ******* told customer support around ****** this morning that the manager ****** said if I kept complaining, I would no longer be allowed to stay at the hotel. I have been trying to reinstate my bookings all morning and she nor the manager would allow me to do so. The manager said that it would be best if I found somewhere else to stay. ******* would not even allow me to grab a cup of coffee this morning. I tried to and she shouted me down and said I am no longer a guest and need to leave. I said I was trying to check in and she said I had to wait another three hours for ******, the manager, to do so. She said that I could not wait inside and had to wait outside. When ****** finally showed up he had informed me that maybe this is not the best place for me to stay. That I should find somewhere else to stay. In other words, he felt I was causing too many problems complaining and did not want me to stay there anymore. For these reasons I would like to be refunded.

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