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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Hyatt Hotels Corp. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 165 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||118|
|Total Closed Complaints||165|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Chris Hale, Corporate Vice President Mr. Beth Ashley, Director of Sales Kelly Barnicle, Specialist, Digital Strategy - eDistribution Rachel Burrows, Director of Sales Norm Canfield, General Manager Mr. Gabe Castrillon, President Mr. Andrew Eck, General Mgr Jim Edgar, Director of Sales and Marketing Bruce Flyer, Manager Tanya Gawel, Director of Sales Mr. Sal Gsalioto, Controler Mr. Roger Hartman, Assistant General Manager Mr. Craig Harvey, Marketing Manager Mr. Keith Hess, General Mgr Liz Jaquez, Marketing Manager Dana McCarter, General Manager Mr. Rusty Middleton, General Manager Scott Miller, -President Mr. John E. Orr, Regional Vice President Mr. Tom Pagels, General Manager Mr. Tom Pagles, General Mgr Michael Panko, Sales & Mrktng Manager Mr. Thomas J Pritzker, President Mark Schalla, General Manager Ms. Gretchen Spear, General Mgr Ms. Heather Wehling
Hotels Hotels - Reservations Resorts Swimming Pools - Private Wedding Consultants Services - General Day Spas Banquet Facilities Caterers Restaurants Wedding Supplies & Services Conference Centers Golf Courses - Private Fitness Centers Hotels (except Casino Hotels) and Motels (NAICS: 721110)
Alternate Business NamesAP Aim Deerfield Tenant LLC CPX WARRENVILLE ES OPAG LLC Hyatt Hyatt Centric the Loop Chicago Hyatt Chicago Magnificent Mile Hyatt Corporation Hyatt Deerfield Hyatt Hotels Hyatt Hotels & Resorts Hyatt House Chicago/Naperville/Warrenville Hyatt House Chicago/Schaumburg Hyatt International Corporation Hyatt Lisle Hyatt Place Hyatt Place Chicago-South/University Medical Center Hyatt Place Chicago/Downtown-The Loop Hyatt Place Chicago/Hoffman Estates Hyatt Place Chicago/Itasca Hyatt Place Chicago/Midway Airport Hyatt Place Chicago/Naperville/Warrenville Hyatt Place Chicago/River North Hyatt Regency Hyatt Regency Chicago Hyatt Regency McCormick Place Hyatt Regency O'Hare Hyatt Regency Suites on Michigan Avenue Hyatt Regency-Woodfield Hyatt Residential Group Hyatt Rosemont The Hyatt Lodge
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview