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BBB Business Review

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Description

Baymont Inn & Suites Mundelein is a hotel which provides short-term room rentals for individuals and families. This company serves the northern suburbs of Chicago, including Hawthorn Woods, Forest Lake, Libertyville, Vernon Hills, Mettawa, Green Oaks, Bannockburn, Lake Forest, North Chicago, Grayslake, Hainesville, Lake Zurich, North Barrington, Round Lake, Gages Lake, Long Grove, Buffalo Grove, Wauconda, Kildeer, Deer Park, Riverwoods, and Bannockburn. Amenities available from this hotel include wheelchair accessible facilities, a business center for conferences with internet access and whiteboards, a fitness center and gym, conference rooms and meeting rooms, free WiFi internet access, and complimentary hot breakfast.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Baymont Inn & Suites Mundelein meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Baymont Inn & Suites Mundelein include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Baymont Inn & Suites Mundelein
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 13, 2006 Business started: 01/01/1987 Business started locally: 01/01/1987 Business incorporated 05/19/2014 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dan Young, General Manager Mr. Rajiv Singh, CEO
Contact Information
Principal: Mr. Dan Young, General Manager
Business Category

Hotels Parking Facilities Bed & Breakfast Computer Networks - Wireless Conference Centers Fitness Centers Hotels (except Casino Hotels) and Motels (NAICS: 721110)

Alternate Business Names
Comfort Inn Ramada Inn
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.