This Business is not BBB Accredited
Northwestern Memorial Hospital
(312) 926-2000251 E Huron St, Chicago, IL 60611-3055 ! There is an alert for this business !
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Northwestern Memorial Hospital is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Northwestern Memorial Hospital's rating include:
- Failure to respond to one complaint filed against business.
Factors that raised Northwestern Memorial Hospital's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||3|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
0 Customer Reviews on Northwestern Memorial Hospital
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Complaint Breakdown by Resolution
|01/03/2013||Billing / Collection Issues|
|03/23/2012||Billing / Collection Issues|
|07/18/2014||Billing / Collection Issues | Read Complaint Details|
Complaint Category: Failure to correct billing errors
Complaint: I've contacted Northwestern about 8 times now, regarding this.
Complaint Resolution: Company failed to respond to BBB to resolve or address the complaint issues.
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Mr. Benjamin Hill (Marketing Director)Ms. Betsy Finkelmeier (Division of Public Relations)Ms. Carol Jones-Mclnnis (Division of Public Relations)
Map & Directions
Map & Directions
Address for Northwestern Memorial Hospital
251 E Huron St
Chicago, IL 60611-3055