BBB Business Review

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This business is not BBB accredited.

Little Company of Mary Hospital & Health Care Centers

Phone: (708) 422-6200 2800 W 95th St, Evergreen Park, IL 60805

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Little Company of Mary Hospital and Health Care Centers (, based in Evergreen Park, Ill., delivers technologically advanced services through an acute-care hospital; a Cancer Center affiliated with the Medical Oncology Group of the University of Chicago Hospitals; and 10 satellite facilities. Little Company's 85-year heritage of providing quality, compassionate care lives on today through its more than 2,000 employees who embody the mission of the Sisters of the Little Company of Mary, sponsors of the Hospital and Health Care Centers. The Sisters are an international congregation of women founded by the Venerable Mary Potter in 1877 in Nottingham, England, to provide health care services in the more than 10 countries they serve around the globe.

Licensed Beds: 298
Professional Staff: 601

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Little Company of Mary Hospital & Health Care Centers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Little Company of Mary Hospital & Health Care Centers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 06, 1992 Business started: 01/19/1930 in IL Business started locally: 01/01/1930
Type of Entity


Business Management
Dr. Kent Armbruster Mrs. Mary Freyer Mr. Dennis Reilly, President/CEO
Contact Information
Principal: Dr. Kent Armbruster
Business Category

Hospitals General Medical and Surgical Hospitals (NAICS: 622110)

Method(s) of Payment
Cash; Credit Cards; most private insurance, Medicare, and Medicaid plans.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.