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BBB Accredited Business since
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The Warranty Group is a warranty policy company that provides warranty solutions for individuals as well as commercial businesses. This company is located in Chicago, IL, and serves the entire United States. This business offers individuals warranty plans for electronics, vehicles, and appliances, while providing integration, underwriting, and administration services for businesses who require warranty plans for their products as well as their own equipment.
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A BBB Accredited Business since
BBB has determined that The Warranty Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Warranty Group include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 144 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||105|
|Total Closed Complaints||144|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
Phone Number: (312) 814-2420
Type of Entity
Business ManagementMr. Gerard Duda, Paralegal Mr. Robert Bean, VP of Marketing Mr. Thomas W Warsop, III, President and CEO
Home Warranty Plans Auto Warranty Processing Service Auto Warranty Service Auto Warranty Plans Extended Warranty Contract Service Companies Other Direct Insurance (except Life, Health, and Medical) Carriers (NAICS: 524128)
Alternate Business NamesAlabama Warranty Services, Inc. Automotive Insurance Purchasing Group Automotive Warranty Services of Florida Inc. Automotive Warranty Services, Inc Consumer Program Administrators, Inc. CPA/Consumer Program Administrators, Inc. Dealer Performance, Inc. First Extended Service Corp. First Extended Service Corporation First Extended Service Corporation of Florida Member's Choice Auto Care Motor Warranty Services of North America, Inc. National Product Care Co. National Product Care Company NPCC/National Product Care Company Protection Place ProtectionPlace.com Resource Autmotive, Inc. Service Plan of Florida Service Plan of Florida, Inc Service Plan, Inc. Service Plans of Florida, Inc. Service Saver Incorporated Service Saver, Inc. Texas National Product Care Company The Administrators of Consumer Programs TWG Holdings, Inc. TWG Home Warranty Services, Inc. TWG Innovative Solutions, Inc. Virginia Surety Company, Inc. Vizio Extended Service Plans West Virginia Warranty Services, Inc.
Products & Services
Provider of extended service plans, product warranties.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview