BBB Business Review

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This business is not BBB accredited.

Sound and Video Consultants Inc.

Phone: (847) 550-5300 View Additional Phone Numbers 20866 Rand Rd, Barrington, IL 60010 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Sales ** SERVICE ** INSTALLATIONS of home theater system and home electronics. ANYTHING RELATED TO AUDIO-VIDEO IS OUR SPECIALTY! TV's - Speakers - Internet Routers - Receivers - Projectors - Screens - Home Networking - AND MORE.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sound and Video Consultants Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sound and Video Consultants Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 22, 1999 Business started: 01/01/1994 Business started locally: 01/01/1994
Type of Entity


Business Management
Randy Looke Randy Lo, President
Contact Information
Principal: Randy Looke
Number of Employees


Business Category

Home Theater Audio-Visual Consultants Home Electronics - Designers Electronics Stores (NAICS: 443142)

Service Area
Northern Illinois, Barrington, Lake Zurich, Deer Park, Hawthorn Woods
Alternate Business Names
Sound & Video Sound & Video Consultants
Products & Services

We offer BOSE, Denon, LG, Klipsch, Toshiba, Sony, Samsung, Pioneer Elite, Marantz, Universal Remotes AND MANY OTHERS.
Wall and fireplace hanging of TVs and hiding wires is our specialty. Customers love our quality of work and our attention to detail


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.