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BBB Business Review

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BBB Accredited Business since

South Central Bank, N. A.

Phone: (312) 491-7000 525 W. Roosevelt Rd., Chicago, IL 60607 http://www.remodeloan.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

South Central Bank, N.A. approves many loan types including home improvement loans, no-equity required loans, SBA and other commercial loan types, home mortgages, home equity loans, reverse mortgages, etc. We also offer a variety of deposit products to individuals and companies, personal financial planning & retirement planning services, and non-deposit financial products.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that South Central Bank, N. A. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for South Central Bank, N. A. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on South Central Bank, N. A.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 19, 1993 Business started: 01/01/1969 in IL Business started locally: 01/01/1969 Business incorporated 12/18/1990 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Controller of the Currency
440 S. LaSalle Street Suite 2700, Chicago IL 60605
http://www.occ.treas.gov
Phone Number: (312) 360-8800

Type of Entity

Corporation

Business Management
Mr. Marc Grayson, President Joe Graf, Senior VP
Contact Information
Customer Contact: Joe Graf, Senior VP
Principal: Mr. Marc Grayson, President
Business Category

Home Improvements Banks Financial Advisor Support-Securities Backed Mortgages & Home Equity Loans Loans Loans - Small Business Financial Services Savings Institutions (NAICS: 522120)

Products & Services

South Central Bank, N. A. sells the following brand(s): remodeloan

South Central Bank, N. A. offers the following product(s): commercial loans, deposit products, financial planning, home improvement loans, mortgage loans, no-equity-required loans for improvements, non-deposit financial products, remodeling loans, retirement services, reverse mortgage loans

Service Area
This business is located in Chicago, IL, and serves the city and the surrounding suburbs including Evanston, Skokie, Des Plaines, Park Ridge, Rosemont, Elk Grove Village, Elmhurst, Cicero, Berwyn, Oak Park, Franklin Park, Niles, Lincolnwood, Westchester, La Grange, Bedford Park, Burbank, Oak Lawn, Alsip, Blue Island, Harvey, Orland Park, Downers Grove, Lombard, Naperville, Northbrook, and Arlington Heights
Alternate Business Names
First Business Bancorp Co. South Central Bank
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.