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          Highlander Improvement Co. has 1 locations, listed below.

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            Business ProfileHighlander Improvement Co.

            Home Improvement

            Contact Information

            2200 Gladstone Ct

            Glendale Heights, IL 60139-1500

            Visit Website
            (630) 283-0764

            Customer Reviews

            3.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Highlander Improvement Co. provides improvement services for residential, commercial, and industrial customers, including solving common building problems related to damage of exterior elements of the home. This includes the replacement and repair of roofing, siding, gutters, window and doors, and soffit and fascia. Highlander Improvement Co. can provide roof vent repair, skylight repair, interior and exterior painting, roof inspections, hail and wind damage services, shingle placement and repair, and black mold remediation and prevention. Their products, including siding, roofing, and windows, come in a variety of sizes and colors in order to suit the different décor and tastes of their customers, and are built to withstand the extreme weather of Chicago's harsh winters and brutal summers.

            Business Details

            Location of This Business
            2200 Gladstone Ct, Glendale Heights, IL 60139-1500
            BBB File Opened:
            9/14/2012
            Years in Business:
            12
            Business Started:
            6/30/2011
            Business Started Locally:
            6/30/2011
            Business Incorporated:
            6/30/2011
            Type of Entity:
            Corporation
            Business Management
            • Mr. Rafal Karkoszka, Owner
            Contact Information

            Principal

            • Mr. Rafal Karkoszka, Owner

            Customer Contact

            • Mr. Rafal Karkoszka, Owner
            Additional Contact Information

            Fax Numbers

            • (630) 283-0945
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/29/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Had a new roof installed June 2017. There is a lifetime labor warranty and a warranty on material. First noticed evening of Feb. 17, 2023 water on kitchen floor. Looked up and there was a leak from the ceiling. Called roofing company and didn't get an answer at first. Finally the receptionist answered days later and said they were not doing anything because of weather and low staffing. A friend of my son came over and was a roofer. He went up on the roof, took a picture and came down and showed me and explained to me the problem. There is caulking around the flashing and no shingles. He said that is where the leak is coming from and caulking should never have been used there as it doesn't hold up and last through the weather. He said there are 4 spots where that should be corrected. I do not know if there is damage in the attic. My kitchen ceiling will have to be repaired and repainted. I just had the kitchen painted in 2022. I did put a work order in to my community center to check the attic. The roofing company rep called last week called and said someone would be out today at 4:00 pm. No one showed up. Didn't even call. This is the 2nd time someone was to come and I waited both time and no one ever showed up. I would like to get this problem taken care of. Thank You/.
            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sebastian A

            02/02/2024

            When it comes to replacing the entire roof over our brand new home, we trust no one anymore after dealing with so many horrible contractors. We started doing our research and we started looking around the neighborhood and we saw Highlander home improvement signs all over ************ so we decided to give them a call. Thats how we found ***** and his team @Highlander Improvement company and let me tell you this was a blessing! The entire team is great but the owner ***** is an honest businessman and extremely knowledgeable and professional, he was extremely helpful thru out the whole process, he made sure everything goes as planned and leaves no room for error! His roofing crew did an outstanding job, they were very respectful of our property, covered everything, made special arrangements to protect our trees and shrubs, cleaned everything up before they left not even leaving a nail behind. We were very happy that we hired Highlander Improvement company to replace our entire roof, we will highly recommend them! Our house looks amazing! They're very professional and highly responsive very easy to communicate with, absolutely no questions asked 5 ************ overall from start to finish!! BIG Thank you to the entire team especially *************** for making it so simple for us homeowners. With that being said, to all the home owners in ************ and surrounding suburbs please look no further! if you want it done right the first-time save yourself a headache and call Highlander Improvement company they will exceed your expectation 100% take my word for it. Looking forward to working with these guys on up coming future projects! These are the people you can trust!
            Read 3 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

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