BBB Business Review

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BBB Accredited Business since

Independence Plus, Inc.

Phone: (708) 366-4500 View Additional Phone Numbers 800 Jorie Blvd Ste 100, Oak Brook, IL 60523 View Additional Email Addresses http://www.independenceplus.com

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Description

Independence Plus, Inc. is a home health services company which provides in-home care and services for adult and pediatric patients with complex medical and respiratory needs. Services available from this company include hourly home nursing, home health visits, and respiratory home medical equipment. The company specializes in a variety of different disease processes, including spinal cord injuries, traumatic brain injuries, catastrophic injuries and illnesses, ventilator dependence, tracheostomy dependence, neuromuscular diseases, seizure disorders, cardiovascular diseases, and birth or genetic defects.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Independence Plus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Sales and Advertising Issues 0
Billing Issues 0
Delivery Issues 0
Service or Repair Issues 0
Order Issues 0
Product Issues 0
Customer Service Issues 0
Facilities Issues 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Independence Plus, Inc.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Independence Plus, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Independence Plus, Inc.

Additional Information

BBB file opened: September 12, 2007 Business started: 06/27/1987 in IL Business started locally: 06/27/1987 Business incorporated 06/26/1989 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
https://idfpr.com
Phone Number: 888-473-4858

Type of Entity

Corporation

Business Management
Mr. Danilo Coite, CEO & President Ms. Tamara Muller, Chairman, Board of Directors
Contact Information
Principal: Mr. Danilo Coite, CEO & President
Principal: Ms. Tamara Muller, Chairman, Board of Directors
Business Category

Home Health Care Nursing Health Care Placement Health Care Referral Durable Medical Equipment Home Health Care Services (NAICS: 621610)

Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Illinois Department of Financial and Professional Regulation 100 W. Randolph, 9th Fl, Chicago IL 60601 Phone Number: 888-473-4858 https://idfpr.com

Illinois Department of Public Health 122 S. Michigan Avenue, Chicago IL 60603 Phone Number: (312) 814-2608 http://www.idph.state.il.us

Licensing

Certified by Medicare, accredited by CHAP, and state-licensed.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.