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BBB Business Review

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BBB Accredited Business since

Independence Plus, Inc.

Phone: (708) 366-4500 View Additional Phone Numbers 720 Enterprise Dr, Oak Brook, IL 60523 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Independence Plus, Inc. is a home health services company which provides in-home care and services for ventilator-dependent individuals. This company serves all of Chicagoland, including but not limited to the following counties: Cook, DuPage, Lake, and Will. Services available from this company include skilled hourly home nursing, home health visits, and respiratory home medical equipment. The company specializes in a variety of different disease processes, including spinal cord injuries, traumatic brain injuries, catastrophic injuries and illnesses, ventilator dependence, tracheostomy dependence, neuromuscular diseases, seizure disorders, cardiovascular diseases, and birth or genetic defects.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Independence Plus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Independence Plus, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Independence Plus, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 06/27/1987 Business started locally: 06/27/1987 Business incorporated 06/26/1989 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Ms. Tamara Muller, President Mr. Les Weiss, Director of Finance
Contact Information
Principal: Ms. Tamara Muller, President
Number of Employees


Business Category

Home Health Services Nurses Occupational Therapists Physicians & Surgeons - Medical-M.D. Physical Therapists Social Workers Speech & Language Pathologists Health Care - Placement Health Care Referral Caregivers Resources Health & Wellness Home Health Care Services (NAICS: 621610)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.