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BBB Accredited Business since

Home Helpers & Direct Link 58424

Phone: (630) 671-0631 Fax: (630) 671-0631 113 Fairfield Way STE 106C, Bloomingdale, IL 60108

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Home Helpers is a home health services company which provides individual care to seniors, new mothers, working mothers, and other individuals in their home. Located in Bloomingdale, IL, this company serves the western suburbs of Chicago, including Roselle, Medinah, Carol Stream, Glendale Heights, Hanover Park, Bartlett, Itasca, Wood Dale, Streamwood, Addison, Schaumburg, Elk Grove Village, Wayne, Bensenville, Villa Park, Lombard, Wheaton, Hoffman Estates, Elmhurst, West Chicago, Winfield, Rolling Meadows, Prospect Heights, St Charles, and Geneva. The company has been in business since 2005 and is a part of the Home Helpers network, which started in 1997 and has locations in over 600 communities across North America.

This company provides in-home care services and respite care for seniors, expectant and new mothers, working mothers, disabled individuals, and other individuals who require support with daily living. Caregivers and the individual will create a personalized care plan depending on the needs of the person requiring support, and support can be given on an occasional basis or 24 hours a day, seven days a week. Services provided include companionship, errands, escort to doctor's visits, bathing, light housekeeping, dressing, laundry, feeding, grocery shopping, transferring from chair to bed or otherwise, meal preparation, specialty care, medication reminders, medical alert systems, prescription pick-up, and bedtime tuck-ins. Their medical services include medication management and medication administration, care management, and vital signs monitoring. Their medical services are managed by Registered Nurses and other health care professionals.

Visit the website for Home Helpers to learn more about the services available, read testimonials from their customers, and schedule a free, no-obligation consultation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Home Helpers & Direct Link 58424 meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Home Helpers & Direct Link 58424 include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Home Helpers & Direct Link 58424
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 08, 2006 Business started: 01/01/2005 in IL Business started locally: 01/01/2005 Business incorporated 03/03/2009 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. Chris Gerardi
Contact Information
Principal: Mr. Chris Gerardi
Business Category

Home Health Services Nurses Health & Medical - General Medical Service Organizations Elderly/Senior Specialty Services Senior Home Care Meal Preparation Service Baby Accessories & Services Health & Wellness Home Health Care Services (NAICS: 621610)

Alternate Business Names
733 Beach Walk Inc / dba Home Helpers & Direct Link 58424

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.