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BBB Business Review

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BBB Accredited Business since

Home Care Angels

Phone: (847) 824-5221 2720 S River Rd STE 116, Des Plaines, IL 60018 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Home Care Angels is a home health services company which provides assistance with everyday living for elderly and disabled individuals.  Services available from this company include, but are not limited to:


  • CNA’s (Certified Nursing Assistants)
  • Caregivers and Companions
  • Long and Short Term Care
  • Hourly and Live-in Rates
  • Drivers Available
  • Meal Planning and Preparation
  • Personal Care and Assistance
  • Medication Reminder
  • Appointment Escort
  • Drivers Available
  • Errands/Grocery Shopping
  • Care Manager Assessment Visits

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Home Care Angels meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Home Care Angels
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 10, 2009 Business started: 01/01/2005 Business started locally: 01/01/2005 Business incorporated 07/11/2005 in
Type of Entity


Business Management
Ms. Elizabeth Birch, Owner
Contact Information
Principal: Ms. Elizabeth Birch, Owner
Business Category

Home Health Services Elderly/Senior Specialty Services Senior Home Care Senior Care Information and Resources Health & Wellness Home Health Care Services (NAICS: 621610)

Method(s) of Payment
We Accept Long Term Insurance.
Service Area
This company serves the northwest suburbs of Chicago, including Mt Prospect, Park Ridge, Arlington Heights, Prospect Heights, Elk Grove Village, Niles, Morton Grove, Rolling Meadows, Rosemont, Schiller Park, Wheeling, Glenview, Itasca, Wood Dale, Bensenville, Norridge, Harwood Heights, Franklin Park, River Grove, Elmwood Park, and Northbrook.
Alternate Business Names
Home Care Angels II, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.