BBB Business Review

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This business is not BBB accredited.

Eden Home Health

Phone: (847) 679-2700 1019 W Wise Rd   Ste 101, Schaumburg, IL 60193

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Eden Home Healthcare is a home health service company which provides assistance to individuals who are recovering from surgery or a serious illness such as a stroke or heart attack, suffer from a chronic illness such as diabetes, are disabled, or otherwise require home medical care. Located in Schaumburg, IL, this company serves 11 Illinois counties, including Boone, Cook, DeKalb, DuPage, Kane, Lake, Ogle, McHenry, Stephenson, Will, and Winnebago counties. The company is a Medicare Certified Home Healthcare organization and is licensed by the Illinois Department of Public Health.

This company employs registered nurses, physical therapists, occupational therapists, speech therapists, licensed practical nurses, licensed physical therapy assistants, licensed occupational therapist assistants, certified nursing assistants, and home health aides. These professionals can assist a patient in a variety of manners, including providing physical therapy to improve activity and pain levels, occupational therapy to teach patients how to properly use assistive technology, speech therapy to improve speaking and wound care. Their home health assistants can also help in other ways, such as making light meals, making the bed while the patient is still in it, cleaning, doing laundry, assisting the patient with bathing and grooming, and monitoring mediation usage and compliance.

Eden Home Healthcare provides translators, including sign language translators, at no additional cost to the patient. Being Medicare licensed, the company's services are covered as much as possible by Medicare, ensuring that the patient does not have to pay for the entirety of services whenever possible.

Visit the website for Eden Home Healthcare to learn more about the services they provide, read about Medicare requirements, and schedule a consultation to discuss home health services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Eden Home Health include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Eden Home Health include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Eden Home Health
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 16, 2011 Business started: 01/01/2008 Business started locally: 01/01/2008 Business incorporated 01/23/2008 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jocelyn Musni, Owner Mr. Reyner Musni, Admin
Contact Information
Principal: Ms. Jocelyn Musni, Owner
Business Category

Home Health Services Nurses Occupational Therapists Physical Therapists Speech & Language Pathologists Home Health Care Services (NAICS: 621610)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.