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BBB Business Review

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BBB Accredited Business since

1st Home HealthCare, Inc.

Phone: (773) 275-7935 Fax: (773) 275-7936 View Additional Phone Numbers 5875 N Lincoln Ave Ste 229, Chicago, IL 60659 http://www.1sthomehealthcare.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

1st Home HealthCare, Inc. is a home health care provider for homebound seniors. This health care provider is located in Chicago, IL, and has an immediate service range within Cook County including Evanston, Skokie, Des Plaines, Park Ridge, Rosemont, Elk Grove Village, Elmhurst, Cicero, Berwyn, Oak Park, Franklin Park, Niles, Lincolnwood, Westchester, La Grange, Bedford Park, Burbank, Oak Lawn, Alsip, Blue Island, Harvey, Orland Park, Downers Grove, Lombard, Naperville, Northbrook, and Arlington Heights. Their coverage area also includes the northern Chicago suburbs as far north as the Illinois-Wisconsin border, as far west in Kane and DuPage County as Aurora and Naperville, and as far south in Will County as Joliet and Braidwood. Services this company provides includes nursing care, homebound senior care, therapy services, personal care, medical supplies and equipment, home health care, and social workers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that 1st Home HealthCare, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for 1st Home HealthCare, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 1st Home HealthCare, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 02, 2006 Business started: 09/20/2004 Business started locally: 09/20/2004 Business incorporated 09/20/2004 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Mr. Jose G. De La Cruz, President
Contact Information
Principal: Mr. Jose G. De La Cruz, President
Business Category

Home Health Services Nurses Occupational Therapists Physical Therapists Social Workers Occupational Health - Nursing Services Home Health Care Services (NAICS: 621610)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.