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      Country
          Country

          Find a Location

          Studio LX has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Studio LX

              PO Box 563 Lincolnshire, IL 60069-0563

            • Studio LX

              PO Box 563 Lincolnshire, IL 60069

            • Studio LX

              3722 Albert Ln Long Grove, IL 60047-5228

            Business ProfileforStudio LX

            Home Accessories
            Multi Location Business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            Unique Home Accessories & Furnishings.

            Business Details

            This is a multi-location business.

            Find a Location

            Studio LX has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Studio LX

                PO Box 563 Lincolnshire, IL 60069-0563

              • Studio LX

                PO Box 563 Lincolnshire, IL 60069

              • Studio LX

                3722 Albert Ln Long Grove, IL 60047-5228

              BBB File Opened:
              5/14/2008
              Years in Business:
              20
              Business Started:
              9/7/2003
              Business Started Locally:
              9/7/2003
              Business Incorporated:
              9/15/2003
              Type of Entity:
              Corporation
              Business Management
              • Mr. Andre Jouran, President
              • Mr. Alex Tolstoy
              Contact Information

              Principal

              • Mr. Andre Jouran, President

              Customer Contact

              • Mr. Andre Jouran, President
              Additional Contact Information

              Fax Numbers

              • (888) 423-5959
                Primary Fax

              Phone Numbers

              Website Addresses

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/28/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              This issue is in regards to a purchase I made from Studio LX on Nov. 27, 2020, on Amazon.com. The item, a Loloi Symbology Collection Area Rug, 7'-9" x 9'-9", Denim/Dove, cost $512.66, was paid for using my credit card and $150 in gift cards. The rug did not work for me, so I requested a refund. The company told me to send it back via UPS using their label--and that they would take out a restocking fee once the rug arrived. I phoned my local UPS to ask about the best way to package/ship a large rug and followed their instructions. A few weeks later, in March, the rug re-arrived on my doorstep in terrible condition. Studio LX had refused to take the rug back, claiming it was "dirty," so I filed a claim with UPS--and they refunded Studio LX the entire amount. However, instead of refunding me the entire amount I filed for, Studio LX took out a restocking fee anyway and $163.30 for the UPS label. They sent me only $324.01 so I am seeking the remainder: $188.65.

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Susan S

              06/04/2021

              Great company to deal with. Their customer service team is amazing. Anyone I talked to in their customer service was very kind and a pleasure to deal with. Would definitely shop there again

              Local BBB

              BBB of Chicago & Northern Illinois

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