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BBB Business Review

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BBB Accredited Business since

Update Heating & Air Conditioning

Phone: (815) 463-0333 Fax: (815) 463-8840 897 Country Creek Dr, New Lenox, IL 60451

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Update Heating and Air Conditioning is a heating and air conditioning installation and service company. This business operates in New Lennox, IL, and services the southern Chicago suburbs including Bolingbrook, Romeoville, Lockport, Crest Hill, Fairmont, Manhattan, Joliet, Tinley Park, Wilmington, Elwood, Shorewood, Plattville, Kankakee, Coal City, Braidwood, Frankfort, Homewood, Chicago Heights, Naperville, Plainview, Orland Park, Blue Island, Oak Lawn, Aurora, Yorkville, Plano, and Oswego. This company offers heating and air conditioning services including air conditioners, furnaces, water heaters and boilers, air purifiers, air filters, humidifiers, and air duct cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Update Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Update Heating & Air Conditioning include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Update Heating & Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: July 01, 2004 Business started: 01/01/1997 Business started locally: 01/01/1997 Business incorporated 03/25/2010 in IL
Type of Entity


Business Management
Mr. Jason Rakowski, President
Contact Information
Principal: Mr. Jason Rakowski, President
Number of Employees


Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Duct & Duct Fittings Heat Exchangers Sheet Metal Work Fireplaces Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Heating Equipment & Systems Cleaning & Repair Ventilating Systems - Cleaning Air Purifying & Cleaning Systems & Equipment Air Conditioning Supplies & Parts Boilers - New & Used Boilers - Supplies & Parts Heating Equipment Ventilating Equipment Furnace Sales & Service Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating Contractors Ventilating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Fantastic Services Inc.

Customer Review Rating plus BBB Rating Summary

Update Heating & Air Conditioning has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.