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BBB Business Review

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BBB Accredited Business since

Tri Star Heating & Air Conditioning

Additional Locations

Phone: (847) 497-9768 Fax: (815) 578-1319 View Additional Phone Numbers 27992 W Il Route 120 Unit 146, Lakemoor, IL 60051

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Tri Star Heating & Air Conditioning is a heating and air conditioning company which sells, installs, repairs, and maintains temperature control and quality equipment for residential, commercial, and industrial customers. Located in Lakemoor, IL, this company serves the northern suburbs of Chicago, including McHenry, Fox Lake, Johnsburg, Crystal Lake, Round Lake, Hainesville, Grayslake, Holiday Hills, Island Lake, Prairie Grove, Pistakee Highlands, Ringwood, Spring Grove, Lake Villa, Round Lake Beach, Venetian Village, Wauconda, Third Lake, Lindenhurst, Oakwood Hills, Port Barrington, Tower Lakes, Gages Lake, Channel Lake, Antioch, and Richmond. The company has been in business since 1999 and is a member of the McHenry Area Chamber of Commerce, as well as licensed, certified, and insured. Free estimates are available on their services. Emergency appointments are available.

This company offers heating, cooling, and ventilation equipment from American Standard, Bryant, Carrier, Lennox, Rheem, and Trane. Services include installation, repair, sales, and service of air cleaners, air conditioners, boilers, furnaces, humidifiers, thermostats, water heaters, and geothermal equipment. The company will assist their customers in choosing the appropriate equipment for their home or business, as selecting the proper equipment is necessary to ensure that the home or business is adequately cooled or warmed during the extreme weather of Chicago's winters and summers, but that there are not drafts or hot spots caused by over-compensating equipment, which can also cause mold and mildew because of condensation, or dry out the nasal passages because of overheating.

Visit the website Tri Star Heating & Air Conditioning to learn more about their services or to schedule an appointment for installation or service or heating and air conditioning equipment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tri Star Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tri Star Heating & Air Conditioning include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Tri Star Heating & Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 12, 2007 Business started: 03/16/1999 Business started locally: 03/16/1999 Business incorporated 03/16/1999 in IL
Type of Entity


Business Management
Mr. Jamey Koch, Owner
Contact Information
Principal: Mr. Jamey Koch, Owner
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Sheet Metal Work Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Air Conditioning Supplies & Parts Furnaces - Industrial Heating Equipment Humidifying Apparatus Refrigeration Equipment - Commercial - Sales & Service Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Tri Star Heating & A/C Inc
Products & Services

Residential, commercial & industrial HVAC sales, installation, maintenance and repair.

Customer Review Rating plus BBB Rating Summary

Tri Star Heating & Air Conditioning has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.