BBB Accredited Business since

Toptec Heating,Cooling, Plumbing & Electrical, Inc.

Phone: (847) 362-0262 Fax: (847) 362-0264 View Additional Phone Numbers 345 E. Park Ave., Libertyville, IL 60048 http://www.toptec.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Toptec Heating, Cooling, Plumbing & Electrical, Inc. is a heating and air conditioning company which provides air temperature control and air quality services for residential and commercial customers. This company serves the northern suburbs of Chicago, including Mundelein, Vernon Hills, Lake Bluff, Lake Forest, Great Lakes, Waukegan, Gurnee, Gages Lake, Grayslake, Round Lake, Round Lake Beach, Venetian Village, Lindenhurst, Lake Villa, Lincolnshire, North Chicago, Wadsworth, Long Grove, Lakemoor, Highwood, and Highland Park. Services available from this company include heating and air conditioning design and building, radiant heat installation, dryer vent cleaning, ductless heating and cooling, zoned heating and cooling, airflow analysis and balancing, wind energy, geothermal heating services, attic insulation services, solar thermal and photovoltaic services, indoor air quality system services, and refrigerant zoning system services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Toptec Heating,Cooling, Plumbing & Electrical, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Toptec Heating,Cooling, Plumbing & Electrical, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Toptec Heating,Cooling, Plumbing & Electrical, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 28, 1995 Business started: 08/01/1992 Business started locally: 08/01/1992 Business incorporated 04/13/1994 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Chicago Department of Public Health
333 S. State Street, Chicago IL 60604
www.cityofchicago.org/Health/
Phone Number: (312) 747-9884

Type of Entity

Corporation

Business Management
Mr. Joe Salhani, President/Owner Mr. Joe Torossian, Ofc. Manager
Contact Information
Principal: Mr. Joe Salhani, President/Owner
Business Category

Heating & Air Conditioning Geothermal Heating & Cooling Dehumidifying Equipment Water Heaters - Dealers Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Boilers - Supplies & Parts Chillers - Liquid Humidifying Apparatus Solar Energy Products Service & Repair Water Heaters - Parts & Supplies Furnace Sales & Service Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Electricians – Residential Heating Contractors Plumbers Water Heaters - Repairing Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Top Tec Heating & Cooling Toptec Heating & Cooling, Inc.

Customer Review Rating plus BBB Rating Summary

Toptec Heating,Cooling, Plumbing & Electrical, Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 345 E. Park Ave.

    Libertyville, IL 60048 (847) 362-0262 (847) 362-7766 (847) 275-5149

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/17/2014 Delivery Issues