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      Country
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          Find a Location

          TDH Mechanical, Inc has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • TDH Mechanical, Inc

              1623 W Montrose Ave Chicago, IL 60613-1213

            • TDH Mechanical, Inc

              340 Butterfield Rd Elmhurst, IL 60126-5069

            • TDH Mechanical, Inc

              1755 Park St Naperville, IL 60563-4861

            • TDH Mechanical, Inc

              15255 S 94th Ave # 5 Orland Park, IL 60462-3800

            Business ProfileforTDH Mechanical, Inc

            Heating and Air Conditioning
            Multi Location Business

            At-a-glance

            Customer Reviews

            4/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            TDH Mechanical Heating & Air Conditioning serves commercial and residential customers throughout the Chicago area. Our three locations are in Chicago, Elmhurst, and Naperville to service Cook, Will, Kane, Du Page, and Mc Henry counties with our factory trained technicians.

            Business Details

            This is a multi-location business.

            Find a Location

            TDH Mechanical, Inc has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • TDH Mechanical, Inc

                1623 W Montrose Ave Chicago, IL 60613-1213

              • TDH Mechanical, Inc

                340 Butterfield Rd Elmhurst, IL 60126-5069

              • TDH Mechanical, Inc

                1755 Park St Naperville, IL 60563-4861

              • TDH Mechanical, Inc

                15255 S 94th Ave # 5 Orland Park, IL 60462-3800

              BBB File Opened:
              11/12/2007
              Years in Business:
              38
              Business Started:
              6/19/1985
              Business Started Locally:
              6/19/1985
              Business Incorporated:
              2/10/2009
              Type of Entity:
              Corporation
              Alternate Business Name
              • TDH Home Improvement Services
              Business Management
              • Mr. Tim Hancz, Owner
              • Ms. Jacqueline DePalma, Corporate Secretary
              Contact Information

              Principal

              • Mr. Tim Hancz, Owner
              • Ms. Jacqueline DePalma, Corporate Secretary

              Customer Contact

              • Mr. Tim Hancz, Owner
              Additional Contact Information

              Fax Numbers

              • (630) 406-9095
                Other Fax
              • (847) 464-1268
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/28/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I paid TDH Mechanical, Inc. for a new ******* Furnace, installation of the furnace and removal of the old furnace. I was told by the company that I had a ten years warranty for parts and labor for the new furnace. I sent many pictures of the existing furnace, ventilation and wiring prior to installation. The company told me that they could use the existing ventilation, wiring and thermostat and assured me that it would work.I contacted the copy during the first month that I was unhappy with the installation. The furnace stopped working months ago. I contacted TDH Mechanical, Inc. for servicing and repair work. I was told that there was a problem with the wiring or thermostat. I was told that the furnace had to be manually switched off and on and could only run it for ten to twenty minutes. It had been set on cool. The furnace was inoperable. I contacted another HVAC service company and was told that TDH Mechanical, Inc. had improperly installed the wiring and to contact them again; and the service repairman told me that the warranty might not cover labor from another company. I called the company and told them that the was furnace was not working and I was getting heat from it. The TDH Mechanical, Inc. service repair person told me that they would have to put holes in the walls and replace all the wiring and that it was not covered the warranty or contract. I asked about having a wireless furnace installed and was told that it was not covered by the warranty and it would cost me at least $950. I was then told that TDH Mechanical, Inc. refused to install it. The company told me to hire an electrician. They repeatedly refused to install a wireless furnace or fix the wiring installation problem in the furnace. The furnace is inoperable. TDH Mechanical told me to contact ******* to find other people to repair the furnace. I contacted them repeatedly to receive a refund on installation of the furnace. TDH Mechanical, Inc. told me that they might only give me a refund it the took out the whole furnace and left a hole. They refused to even give me an replacement furnace option or a partial refund. I want a refund for installation and whatever I can get for the cost of the furnace. I had to purchase electrical heating equipment, out of pocket to the house. The furnace with installation was $2,900. I paid $100 for the heating equipment. I am want a refund for what I paid them, their shoddy installation and refusal to repair without additional costs.
              Read More

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marilyn B

              12/21/2023

              On the 30th of November TDH send a worker out to do repairs on my boiler. The work was done but only worked for 11 days after paying $1930.00 for repairs to my boiler and it isn't working at all now. They claim to have cleaned the boiler when they did the service on the 30 of November 2023 but asking for another $1280.00 to clean the boiler on the 11th of December.On the 15th of December another company came out and said no I will not clean this boiler and TDH should not have done the work because they knew the boiler needed to be replace.

              TDH Mechanical, Inc Response

              12/22/2023

              TDH had recommended and provided an estimate for boiler replacement on 11/29/23 along with repair proposal; 1 proposal form with 2 options. Boiler is 22 years old. TDH did complete boiler cleaning and replacement of low water cut off per approval, additional spent addition hours repairing leaks. Upon a return call and opening the gas valve the boiler had an explosion and put soot all over unit. TDH is unable to guarantee boiler operation beyond repair/part completed (low water cut off has 30 day warranty). TDH did recommend to customer calling another company for 2nd opinion. TDH can email customer copy of original proposal if customer provides email address.

              Local BBB

              BBB of Chicago & Northern Illinois

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