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BBB Business Review

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BBB Accredited Business since

Superior Heating & Ventilating, Inc.

Phone: (847) 836-0327 Fax: (847) 836-0805 119 E Higgins Rd., Gilberts, IL 60136 http://www.superiorheating.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Superior Heating & Ventilating, Inc. is a heating and air conditioning company which sells, installs, maintains, and repairs air temperature control and air quality equipment for residential customers. Located in Gilberts, IL, this company serves the northwest suburbs of Chicago, including West Dundee, Dundee Township, Carpentersville, Algonquin, Lake in the Hills, Huntley, Hampshire, Village of Lakewood, Elgin, South Elgin, Barrington Hills, Crystal Lake, Cary, Hoffman Estates, Schaumburg, Genoa, Sycamore, Streamwood, Hanover Park, Bartlett, Roselle, Bloomingdale, Fox River Grove, Lake Barrington, Marengo, Woodstock, Campton, St Charles, Deer Park, Kildeer, and Inverness. The company has been in business since 1977 and is locally owned and operated. This company provides 24-hour emergency service and has radio-dispatched trucks in order to ensure that customers are provided with efficient maintenance and repair of their heating and cooling equipment and to eliminate long waiting time for service.

This company provides sale, repair, and maintenance of heating and cooling equipment as well as installation of gutters and architectural flashing for residential customers. This company sells products from Carrier, PerfectAire, Dynamic, and the Unico System. Their heating and air conditioning services include furnace sale and service, air conditioner sales and service, air cleaner sales and installation, whole house humidifier sales and installation, and boiler installation and service. The company will also design custom zoned heating systems. For gutters, the company installs Rain Grabber gutter systems, which are available in aluminum, galvanized copper, or decorative copper, and can be combined with a gutter protection system to eliminate the need for frequent gutter cleaning. Superior Heating & Ventilating, Inc. also installs architectural flashing to add color and beauty to any home.

Visit the website for Superior Heating & Ventilating, Inc. to learn more about the company, view the full list of services available, and contact the company to request their services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Superior Heating & Ventilating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Superior Heating & Ventilating, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Superior Heating & Ventilating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 17, 1996 Business started: 10/01/1977 Business started locally: 10/01/1977 Business incorporated 01/16/1986 in IL
Type of Entity

Corporation

Business Management
Mr. Joe Pecoraro, President
Contact Information
Principal: Mr. Joe Pecoraro, President
Business Category

Heating & Air Conditioning Air Conditioning Contractors & Systems Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Superior Heating & Ventilating, Inc. sells the following brand(s): Authorized Carrier Dealer, Service all Brands of Hvac

Superior Heating & Ventilating, Inc. offers the following product(s): Authorized Carrier Dealer

Method(s) of Payment
MasterCard and Discover and Visa
Refund and Exchange Policy
All work is warrrantied
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.