Business ProfileforSeasons Heating & Air Conditioning, Inc.

For the last couple years, weve had seasons do all of our needs service work and maintenance and thought we were getting taken care of. On May 5, 2023 our air conditioning unit decided to stop cooling we call them andTony came out. He told us are Freon level was low and we paid $244 to add a pound of Freon in. At that time he never checked the inside unit only the outside. Then on June 23 we woke up and our unit was frozen over when I called the company. She immediately told me that I would have to replace the unit but would send someone out to take a look when **** got out here He agreed with her and said there must be a large leak somewhere and that it would be $5900 and that they would finally when we paid to have our unit replaced our unit is only 5 years old. I paid seasons another $100 thats day. My husband and I found that ridiculous and had a second opinion who looked at not only the outside of the unit but the inside of the unit and found that there were no leaks, but that our coils were extremely dirty on the inside, they also found that a filter was sucked into the blower that had not been found by seasons during any maintenance or service calls. Once the coils were cleaned, they found that we were a pound over and had to remove the pound of Freon that seasons said we needed. I have spoke to the owner and sent him the photos and the report from the other contractor and have not heard back.