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BBB Business Review

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BBB Accredited Business since

R. L. Lyon, Inc.

Additional Locations

Phone: (815) 942-0134 Fax: (815) 942-1436 888 3rd Ave # B, Morris, IL 60450

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Lyon R L Heating & Air Conditioning Inc. is a heating and air conditioning which sells, installs, repairs, and services air temperature and air quality equipment for residential and commercial customers.

They provide free estimates on all of their services. 

Visit the website for Lyon R L Heating & Air Conditioning Inc. to learn more about their services, view their full list of available products, and contact the company for a free estimate on any of their heating, air conditioning, and air quality services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that R. L. Lyon, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on R. L. Lyon, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 23, 2004 Business started: 09/06/1919 in IL Business started locally: 01/01/2001 Business incorporated 10/15/2001 in IL
Type of Entity


Business Management
Mr. Greg Carlson, President
Contact Information
Principal: Mr. Greg Carlson, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Quality Service Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Systems Air Duct Repair Heating Equipment & Systems Cleaning & Repair Humidifying Apparatus Furnace Cleaning Air Conditioning Contractors & Systems Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

R. L. Lyon, Inc. sells the following brand(s): Aire-Flo, Aire-Flo, Lennox, Lennox, Trane, Trane

R. L. Lyon, Inc. offers the following product(s): Aprilaire, Aprilaire, Honeywell, Honeywell

Method(s) of Payment
We accept for payment Cash, Check, Visa, Mastercard, Discover, American Express
Service Area
Located in Morris, IL, this company serves Grundy County, including Braceville, Carbon Hill, Channahon, Coal, Diamond, Dwight, East Brooklyn, Gardner, Godley, Kinsman, Mazon, Minooka, Seneca, South Wilmington, Verona, Aux Sable, Erienna, Felix, Garfield, Goodfarm, Goose Lake, Greenfield, Highland, Maine, Nettle Creek, Norman, Saratoga, Vienna, Divine, Sand Ridge, Paytonville, Stockdale, Langham, Harrisonville, Central City, Clarke City, and Wauponsee.
Products & Services

This company installs and services products from Comfort Systems and Lennox. Their services include installation, repair, and maintenance of air conditioning units, heating systems, ventilating systems, ducts, furnaces, humidification systems, and indoor air quality systems. They also sell air conditioners, heating equipment, humidity control equipment, solar energy equipment and accessories, and air pollution control equipment. Many of their devices are available in fuel, electric, gas, or solar. Emergency service is available, and weekend and after-hours appointments are available by request. Customers can also sign up for maintenance plans, where their systems will receive annual or biannual service and maintenance in order to ensure that they are in peak operating equipment for winter and summer. All work is under warranty.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.