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BBB Business Review

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BBB Accredited Business since

One Hour Heating & Air Conditioning

Additional Locations

Phone: (847) 296-3444 Fax: (847) 439-1702 View Additional Phone Numbers 945 Tonne Rd, Elk Grove Vlg, IL 60007 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


One Hour Heating and Air Conditioning is a heating and air conditioning company which installs, maintains, and repairs heating, air conditioning, and electrical systems for residential and commercial. Located in Elk Grove Village, IL, this company serves Buffalo Grove, Wheeling, Mount Prospect, Niles, Prospect Heights, Palatine, Rolling Meadows, and Arlington Heights. The company was established in 1948 and focuses on servicing both commercial and residential systems.

This company specializes in central heating and air conditioning, indoor air quality, whole house air filtration, duct cleaning, repair and replacement, and maintenance programs. Heating services they provide include the maintenance and installation of heat pumps, furnaces, radiant heating systems, heating systems, and boilers. For air conditioning, this company offers installation, maintenance, and cleaning of systems, in order to keep them running smoothly and efficiently. They can also create custom solutions for computer rooms in order to keep servers and other electrical equipment cool, preventing outages and damage to equipment. Their HVAC services include humidifiers, dehumidifiers, air quality equipment, thermostats, energy management equipment, and water heaters.

In addition to their heating and air conditioning services, One Hour Heating and Air Conditioning provides a full spectrum of electrical services, including emergency electrical services 24 hours a day, seven days a week. This company can provide general troubleshooting, such as when light switches or outlets fail, appliances are not functioning, landscape lighting fails, or a prior electrical installation was performed improperly. They can install a variety of electrical accents, including lights, electrical panels, ceiling fans, and more. Free estimates are available for their services, with 24-hour emergency service available. Their technicians are background and drug tested, and have at least five years in the industry before hire. A full 2-year warranty is available on all repairs.

Visit the website for One Hour Heating and Air Conditioning to view the full list of services they offer, learn more about the company's history and mission statement, and contact the company to schedule an appointment for electrical, heating, and air conditioning service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that One Hour Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for One Hour Heating & Air Conditioning include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

123 Customer Reviews on One Hour Heating & Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 123
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 123

Additional Information

BBB file opened: December 06, 2004 Business started: 02/01/1991 in IL Business started locally: 02/01/1991
Type of Entity


Business Management
Mr. Bill Wykle, President
Contact Information
Principal: Mr. Bill Wykle, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Radiant Heating Thermostats Air Quality Service Water Heaters - Dealers Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Cleaning Air Duct Systems Energy Conservation Products & Services Energy Management & Conservation Consultant Heating Equipment & Systems Cleaning & Repair Boilers - New & Used Heating Equipment Humidifying Apparatus Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Electricians Heat Pumps Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Airwize American Comfort's Heating and Air Conditioning Associated Heating Group, Inc Best Heating Dependon Heating & Air Conditioning PJ Heating
Products & Services

This company offers HVAC- Heating and Air Conditioning Company, Also Duct Cleaning, Indoor Air Quality

Customer Review Rating plus BBB Rating Summary

One Hour Heating & Air Conditioning has received 5 out of 5 stars based on 123 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.