69 Customer Reviews
Sort By
- Date
- Highest Rating
- Lowest Rating
Review from Frank L
5 stars03/25/2024
Responded quickly and fixed what was needed. Explained what was needed
One Hour Heating & Air Conditioning #38 Response
03/27/2024
Thank you so much for your kind words, *****! We're thrilled to hear that you had a positive experience with our service. Providing quick responses and clear explanations is always our priority. If you ever need assistance again, don't hesitate to reach out. We're here to help!Review from Jo C
5 stars02/10/2024
*********** was on time and very approachable to ask questions about the service. I would recommend him without a doubt!One Hour Heating & Air Conditioning #38 Response
02/12/2024
It's fantastic to hear that ****** provided such a positive experience during your service appointment. Being punctual and approachable are important qualities in any service provider, and it's clear that ************ excelled in both regards. Your recommendation speaks volumes about the quality of his work and his customer-centric approach. Thank you for taking the time to share your feedback on BBB. It's reviews like yours that help others find reliable and trustworthy professionals like ******.Review from Kathryn S
5 stars02/05/2024
Excellent service. ******************** is professional and trustworthy. He knows our furnace and his recommendations are spot on!One Hour Heating & Air Conditioning #38 Response
02/12/2024
It's wonderful to hear about your positive experience with **** and the excellent service you received. Trust and professionalism are key components when it comes to furnace maintenance and repairs, and it sounds like he delivered on both fronts. It's reassuring to know that his recommendations were spot on, indicating a deep understanding of your furnace's needs. Thank you for taking the time to share your feedback on BBB. Reviews like yours help others make informed decisions and reinforce the reputation of trustworthy professionals like ****.Review from Vanessa B
5 stars01/15/2024
***************************** Service my furnace today after a bone chilling failure failure overnight. He was so informative taking the time to take pictures to explain things to me. I've not seen my furnace since I bought the house a year ago because of a series of foot and leg surgeries, making me unable to go down the stairs. This company has a great maintenance program. Very well priced. I can recommend them highly as i've had my a c service as well in the summertime.One Hour Heating & Air Conditioning #38 Response
01/17/2024
Thank you, ***********************, for taking the time to share your positive experience with ***************************** and our team on the BBB! We're glad ***** could provide informative and thorough service for your furnace, especially after a challenging overnight failure. It's wonderful to hear that our maintenance program has been beneficial for you, and we appreciate your recommendation. If you ever have more feedback or specific details to share, please feel free to reach out. Your satisfaction is important to us, and we're grateful for your trust in One Hour **************************** Conditioning. Thanks again for choosing us!Review from Donald S
5 stars12/12/2023
**** was on time and did a good job. He cleaned up after himself. He did a fast job.One Hour Heating & Air Conditioning #38 Response
01/17/2024
Thank you, ******, for sharing your positive experience with us on BBB! We're delighted to hear that **** was punctual, did a good job, and left everything tidy. If you ever have more feedback or specific details to share, please feel free to reach out. Your satisfaction is important to us, and we appreciate your trust in One Hour **************************** Conditioning. Thanks again for choosing us!Review from Maria V
5 stars12/06/2023
************** was very good and thorough. The technicians form One Hour **************************** are *******************.One Hour Heating & Air Conditioning #38 Response
12/08/2023
Thank you, *****, for your positive BBB review! We're pleased to hear that ************** provided good and thorough service. Maintaining professionalism is a key aspect of our service, and it's great to know that our technicians consistently uphold this standard. If you have any more feedback or if there's anything specific you'd like to share, please feel free to let us know. We appreciate your business and thank you for choosing One Hour *****************************Review from Mara H
5 stars12/05/2023
One Hour Heating has the best service men. ******* was pleasant, thorough, and did a great job. That is why we have been this company's clients for over 20 years.One Hour Heating & Air Conditioning #38 Response
12/08/2023
Thank you, ****, for your outstanding review on BBB! We're thrilled to hear about your positive experience with ******* and that you find our service to be the best. Your loyalty as a client for over 20 years is truly appreciated. Providing pleasant, thorough, and great service is what we aim for, and we're delighted that ******* exemplified these qualities during his visit. If you have any more feedback or if there's anything specific you'd like to share, please feel free to let us know. We value your long-term partnership and thank you for choosing One Hour Heating!Review from Paul L
5 stars11/03/2023
****** was very professional and informative while performing the annual cleaning on our boilerOne Hour Heating & Air Conditioning #38 Response
11/06/2023
Thank you, Paul, for your positive feedback! We're pleased to hear that Gerald provided you with professional and informative service during the annual cleaning of your boiler. Providing detailed information is important to us, and we're glad Gerald could meet your expectations. If you have any more questions or if there's anything specific you'd like to know about your boiler, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing us for your HVAC needs!Review from Daniel V
5 stars09/25/2023
The technician, *****, was great. Very helpful, took care of the furnace and explained everything that he was doing and why. Answered all questions clearly, and took the time to ensure that I understood everything. Great person and great companyOne Hour Heating & Air Conditioning #38 Response
09/26/2023
We appreciate your positive feedback, ****************'s wonderful to hear that your experience with **************, *****, was exceptional. Our team takes pride in providing excellent service, and ***** is no exception. He's known for his professionalism and dedication to ensuring our customers fully understand the work being done.We're delighted that ***** not only took care of your furnace but also took the time to explain the process thoroughly and answer all your questions. At our company, we believe in transparency and customer education, so it's gratifying to know that ***** met your expectations in this regard.Thank you for choosing our company, and if you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!Review from Nancy K
5 stars09/23/2023
This is always the time of year I get my ************* conditioner maintained for the season. Today was the ************ came & did a great job of checking out both. He explained to us what is needed to have a good running ************* conditioner. We have had One Hour **************************** Conditioning going on 20 Years. Very Satisfied with all the personal I have dealt with over the years.One Hour Heating & Air Conditioning #38 Response
09/25/2023
Thank you for sharing your experience with Piyush and your long-term satisfaction with One Hour **************************** Conditioning. It's fantastic to hear that ****** did a great job in maintaining both your furnace and air conditioner, and that he took the time to explain what's needed for their optimal performance. Your loyalty for nearly 20 years speaks volumes about the quality of service you've received from our team, and we truly appreciate your continued trust in us. If you ever have any more HVAC needs or questions in the future, please don't hesitate to reach out. We're here to assist you!
Customer Review Rating
4.96/5stars
Average of 69 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.