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      Country
          Country

          Find a Location

          Mr. Duct, Inc. has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Mr. Duct, Inc.

              Aurora, IL 60504-8115

              BBB Accredited Business
            • Mr. Duct, Inc.

              141 S Northwest Hwy Barrington, IL 60010-6327

              BBB Accredited Business
            • Mr. Duct, Inc.

              527 Zenith Dr Glenview, IL 60025-3650

              BBB Accredited Business
            • Mr. Duct, Inc.

              404 W 5th Ave Naperville, IL 60563-2985

              BBB Accredited Business
            • Mr. Duct, Inc.

              1121 E Main St Ste 126 Saint Charles, IL 60174-2206

              BBB Accredited Business

            Business ProfileforMr. Duct, Inc.

            Air Duct Cleaning
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.82/5stars

            Average of 17 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/1/2005

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Mr. Duct is a HVAC, air duct cleaning and dryer vent cleaning company for commercial and residential customers.

            Products & Services

            Mr. Duct Heating & Air Conditioning provides residential, commercial and industrial heating & air conditioning, air duct cleaning, and dryer vent cleaning. Our heating & cooling services include furnace installation, furnace cleaning, furnace repair,

            Business Details

            This is a multi-location business.

            Find a Location

            Mr. Duct, Inc. has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Mr. Duct, Inc.

                Aurora, IL 60504-8115

                BBB Accredited Business
              • Mr. Duct, Inc.

                141 S Northwest Hwy Barrington, IL 60010-6327

                BBB Accredited Business
              • Mr. Duct, Inc.

                527 Zenith Dr Glenview, IL 60025-3650

                BBB Accredited Business
              • Mr. Duct, Inc.

                404 W 5th Ave Naperville, IL 60563-2985

                BBB Accredited Business
              • Mr. Duct, Inc.

                1121 E Main St Ste 126 Saint Charles, IL 60174-2206

                BBB Accredited Business
              BBB File Opened:
              12/9/2003
              Years in Business:
              22
              Business Started:
              3/15/2002
              Business Started Locally:
              3/15/2002
              Business Incorporated:
              3/15/2002
              Accredited Since:
              3/1/2005
              Type of Entity:
              Corporation
              Number of Employees:
              45
              Alternate Business Name
              • Mr. Duct Cleaning
              • Team HVAC
              • Mr. Duct Dryer Vent Cleaning
              • Mister Duct
              • Mr. Air Duct Cleaning
              • The Original Mr. Duct
              • Mr. Duct HVAC
              • We Team HVAC
              • Mr. Air Duct
              • Mr. Duct
              • Mr. Duct Air Duct Cleaning
              • Mr. Duct Heating & Air Conditioning
              Hours of Operation

              Primary

              M:
              7:00 AM - 6:00 PM
              T:
              7:00 AM - 6:00 PM
              W:
              7:00 AM - 6:00 PM
              Th:
              7:00 AM - 6:00 PM
              F:
              7:00 AM - 6:00 PM
              Sa:
              7:00 AM - 4:00 PM
              Su:
              Closed
              Business Management
              • Mr. Keith Thompson, President/Secretary
              • Ms. Sara Burch, Member Manager
              Contact Information

              Principal

              • Mr. Keith Thompson, President/Secretary

              Customer Contact

              • Mr. Keith Thompson, President/Secretary
              Additional Contact Information

              Fax Numbers

              • (630) 541-6160
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Cleaning your air ducts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/06/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              On 10/16/23 an air duct cleaning was performed by technician of Mr. Duct, Inc. Throughout the cleaning the technician displayed images of the air ducts room by room. I specially asked if those images would be shared with us at the conclusion, to which he confirmed they would. At the conclusion, I reiterated our request for the images. He explained that he would ensure they were sent to us by email the very next day. After a couple of days, by email and by phone I followed up and spoke with various assistants who assured me they would get them to us. I have a list of names, if needed and evidence of my email communications. My latest contact was on 10/24/23, where I was reassured that she would reach out to the technician and call me back by days ends with the information. To the date of filing this complaint, I have heard and received nothing. The receipt we received at the conclusion of the service, is clearly marked, "Yes" to the question for having the discussion for the images and for them to be furnished. At this point, the company's credibility is in question with us. Prior to contracting Mr. Duct, we thoroughly vetted them through the BBB and a recommendation by a family member who shared their duct images with us. While the service was completed, the after service has been not there. Setting an expectation that was not fulfilled is the reason for this complaint.
              Read More

              Customer Reviews

              17 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Melanie M

              02/07/2024

              Very pleased with their service! They were able to schedule (and reschedule) quickly and flexibly, and were priced way lower than competing bids we received.

              Mr. Duct, Inc. Response

              03/13/2024

              Thank you so much for your review! We greatly appreciate you taking the time to share about your experience with us, and look forward to working with you again!

              Local BBB

              BBB of Chicago & Northern Illinois

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