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BBB Business Review

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BBB Accredited Business since

Mike's Bremen Service, Inc.

Phone: (708) 532-2266 View Additional Phone Numbers 9620 194th Pl, Mokena, IL 60448 http://www.mikesbremenserviceinc.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Air Conditioners, Furnaces, Hot Water heaters, Humidifiers, Digital Programmable Thermostats, High Efficiency heating and cooling equipment, Major Home Appliances


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mike's Bremen Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mike's Bremen Service, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Mike's Bremen Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6

Additional Information

BBB file opened: February 01, 1986 Business started: 04/01/1990 in IL Business started locally: 04/01/1990 Business incorporated 06/09/2005 in IL
Type of Entity

Corporation

Business Management
Mr. Michael Carrano, President Mr. Alexander Ripp Jr., CEO
Contact Information
Principal: Mr. Michael Carrano, President
Principal: Mr. Alexander Ripp Jr., CEO
Business Category

Heating & Air Conditioning Appliances - Major - Parts & Supplies Ranges & Ovens - Service & Repair Air Conditioning Contractors & Systems Heating Contractors Water Heaters - Repairing Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Mike's Bremen Service, Inc. sells the following brand(s): American Standard - HVAC, Rheems - Water Heater

Mike's Bremen Service, Inc. offers the following product(s): Air Conditioners, Digital / Wifi Programmable Thermostats, Furnaces, High Efficiency heating and cooling equipment, Hot Water heaters, Humidifiers, Major Home Appliance

Method(s) of Payment
We accept personal checks and cash.
We accept Visa and Mastercard.
Alternate Business Names
Bremen Refrigeration
Products & Services

This company offers We repair or replace Furnaces & Air Conditioners, we also repair all major appliances.


Customer Review Rating plus BBB Rating Summary

Mike's Bremen Service, Inc. has received 5 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.