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BBB Business Review

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BBB Accredited Business since

Malek Heating & Cooling Co

Phone: (877) 646-8265 Fax: (847) 984-3985 7855 Gross Point Rd STE A3, Skokie, IL 60077 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Malek Heating & Cooling Co is a heating and air conditioning company which provides air temperature control and air quality repair and maintenance services for residential and commercial customers. This company serves the northern suburbs of Chicago, including Evanston, Morton Grove, Niles, Lincolnwood, Kenilworth, Northfield, Winnetka, Park Ridge, Glenview, Golf, Wiilmette, Glencoe, Northbrook, Des Plaines, Deerfield, Highland Park, Wheeling, Prospect Heights, Arlington Heights, Norridge, and Harwood Heights. Services available from this company include boiler installation and repair, furnace installation and repair, heat pump installation and repair, radiant heating system installation, ductless heating system service, thermostat installation, zone control system installation, pool heater installation, air conditioner installation, air conditioner repair, air conditioner replacement, air filtration system installation, air purifier installation, humidifier and dehumidifier installation, UV air purifier installation, air duct cleaning, insulation installation, generator installation, commercial heating and air conditioning services, and water heater installation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Malek Heating & Cooling Co meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Malek Heating & Cooling Co include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Malek Heating & Cooling Co
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 07, 2008 Business started: 08/01/1999 Business started locally: 08/01/1999 Business incorporated 06/19/2001 in IL
Type of Entity


Business Management
Mr. Michael Malek, President
Contact Information
Principal: Mr. Michael Malek, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Commercial Dehumidifying Equipment Water Heaters - Dealers Air Conditioning Repair Air Duct Cleaning Air Duct Systems Boilers - New & Used Humidifying Apparatus Water Heaters - Parts & Supplies Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heat Pumps Heating Contractors Water Heaters - Repairing Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Customer Review Rating plus BBB Rating Summary

Malek Heating & Cooling Co has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.