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BBB Business Review

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BBB Accredited Business since

Libertyville Unique Indoor Comfort, Inc

Phone: (847) 362-1910 Fax: (847) 362-4043 View Additional Phone Numbers 624 No. 2nd St, Libertyville, IL 60048 View Additional Email Addresses http://www.uniqueindoor.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Libertyville Unique Indoor Comfort, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Libertyville Unique Indoor Comfort, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Libertyville Unique Indoor Comfort, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 16, 1996 Business started: 02/01/1967 Business started locally: 02/01/1967 Business incorporated 08/06/1968 in IL
Type of Entity

Corporation

Business Management
Ms. Judy Henrich, President Ms. Kelly Covert, Vice President Mr. Josh Henrich, Operations Manager
Contact Information
Principal: Ms. Judy Henrich, President
Business Category

Heating & Air Conditioning Geothermal Heating & Cooling Dehumidifying Equipment Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Systems Heating Equipment & Systems Cleaning & Repair Dryer Vent Cleaning Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Humidifying Apparatus Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Unique Indoor Comfort-Libertyville
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.