Business ProfileforLake County Mechanical

07/05/2022 a technician from Lake County Mechanical came to our house to determine what was wrong with our air conditioner which was not cooling. Once he checked the A/C system he told us we needed freon and a replacement part for a cost of $1200. After putting freon in the system, he tells us he needs another $500 to locate a leak because the only way you lose freon is due to leak in system. At that point, I asked would this additional cost resolve our problems. Technician said no he recommended we replace system. We should receive a quote in 48 hrs. That we should get some of the $1200 of cost off new A/C and a discount for being ******* customers.Today is 7/11/2022 and we have not received a quote yet (6 days later). We are seeking a quote from another *******, ** HVAC company.My complaint for Lake County Mechanical is their lack of honesty in telling us we needed an A/C system replacement up front. Repairs should not have been made and I believe the technician knew that. Since we were told that the analysis of the problem would cost $99, we would like a refund of $1100.**** & ********************* ************ ******************************************************