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          L & H Services Inc. has 1 locations, listed below.

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            Business ProfileforL & H Services Inc.

            Heating and Air Conditioning
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.71/5stars

            Average of 14 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/1/2009

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            HVAC:  Furnaces, Boilers, Air Conditioners, Air Purifiers, Heat Pumps, Humidifiers, Dehumidifiers, Small Duct Systems, Ductless Systems, Geothermal Systems, Radiant Floor, Zoning Systems, Smart Thermostats and much more.
            Plumbing:  Water Heaters, Tankless Water Heaters, Water Softeners, Reverse Osmosis Drinking Water, Water testing, Upgrades, Sump and Ejector Pumps, Back Up Pumps, Sewer Rodding and much more.
            Other:  Blower Door Testing, Thermal Imaging, Insulating, Air Sealing, Generators.

            Business Details

            BBB File Opened:
            10/12/2001
            Years in Business:
            44
            Business Started:
            5/1/1979
            Business Started Locally:
            5/1/1979
            Business Incorporated:
            4/15/1997
            Accredited Since:
            8/1/2009
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:30 AM - 4:30 PM
            T:
            7:30 AM - 4:30 PM
            W:
            7:30 AM - 4:30 PM
            Th:
            7:30 AM - 4:30 PM
            F:
            7:30 AM - 4:30 PM
            Business Management
            • Mr. Michael Hameister, President/Owner
            • Ms. Kristina Hameister, Operations Manager
            Contact Information

            Principal

            • Mr. Michael Hameister, President/Owner
            • Ms. Kristina Hameister, Operations Manager

            Customer Contact

            • Ms. Kristina Hameister, Operations Manager
            Additional Contact Information

            Fax Numbers

            • (708) 946-9632
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/14/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In June of 2021, I contracted L&H Services to install a new air conditioning system at the cost of $4,200. The company ultimately sent a technician (*****************) who admitted to me that he only had 9 months of HV** experience to perform the install. **** spent almost 20 total hours completing the work. Over the next few months, the system experienced numerous issues such as leaking from multiple places, not cooling adequately, and being excessively loud. The business sent out a technician twice during the rest of summer 2021 to diagnose/repair the system, but all of the problems continued. At the beginning of summer 2022 I paid $125 to another Rheem certified contactor, Tech One HV**, to inspect the system. They informed me that the system had been installed with contaminated refrigerant and was overall installed very poorly. Tech One explained that running the system on contaminated refrigerant for long periods of time could have caused damaged, and they handed me a $1200 proposal to address just the refrigerant problem. I again called L&H Services, who came out on May 20 2022 and spent 3 hours trying to diagnose the system. L&H ultimately failed to be able to explain why exactly the system was having problems but admitted something was wrong. After some back and forth, the company agreed to replace the system under warranty. 6 weeks later on June 30 2022, L&H arrived to replace the ** system. Owner *************************** performed part of the work along with technician *************************. On July 3 2022, I noticed more water on my basement floor from the ** system. Technician ***** returned on July 5 2022 and replaced the drain line for a third time. Later that night I noticed the drain line leaking again from a different place onto the top of my furnace. I even found plastic/metal debris throughout my entire furnace as a result of their efforts. At this point we decided to protect ourselves and no longer allow L&H to perform more work.
            Read More

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jeff N

            02/21/2024

            Are you worried about paying way too much for an HVAC repair?We called L&H because our furnace stopped working. It's not the first time we called L&H--we've used them before when we had issues with our furnace (our furnace is 27 years old but in excellent shape because we keep it well maintained.)We received a call back and were told that they couldn't find parts for a furnace that old and we would need to replace the entire furnace for approximately $5500. That was for a single stage ********* furnace. It would be more if we wanted to put in a two-stage furnace like the one we currently have.We called another shop for a second opinion and they came out and found some heater vents that were blocked, pushed a button to reset a circuit breaker on a blower fan (that we bought from L&H about 5 years ago!) and the problem was fixed. Total cost $80.The second repairman recommended we replace a flame sensor because it was slightly loose, but that wasn't a critical problem. He also said parts are readily available and ordered it for us to replace later. This is one of the parts ***** said was no longer available.We received a bill for about $200 from *****. I called and spoke with them about what had transpired hoping they would (obviously!) waive the bill they sent us. They said they would take $50.00 off the bill and could not explain why they wanted to sell us a $5500 furnace instead of just pushing the circuit breaker button on the blower motor they sold us about 5 years ago.Even more amazing? L&H denied trying to sell us a new furnace. I repeated back the quote they gave us along with the brand name (*********) and they STILL denied ever telling us we needed a new furnace.So, my experience with ***** was they tried to charge us $5500 while their competition charged $80 for the repair.Obviously we don't recommend them and have taken them off our preferred vendor list.Caveat Emptor!

            Local BBB

            BBB of Chicago & Northern Illinois

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