This business is not BBB accredited.
Phone: (847) 354-4080 Fax: (847) 725-0091 108 Braemar Dr, Elk Grove Village, IL 60007
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for HVAC Clinic, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
- Unauthorized use of BBB name or trademarks
Factors that raised the rating for HVAC Clinic, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Robert Janczak, President
Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Heating & Air Conditioning - Filters Air Conditioning Equipment - Room Units Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Cleaning Air Duct Systems Air Duct Repair Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Air Conditioning Supplies & Parts Boilers - New & Used Boilers - Supplies & Parts Furnaces - Industrial Heating Equipment Furnace Sales & Service Furnace Cleaning Air Balancing Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating Contractors Water Heaters - Repairing Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
THIS LOCATION IS NOT BBB ACCREDITED
108 Braemar Dr
Elk Grove Village, IL 60007 (847) 354-4080 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: HVAC rep came. Did an incorrect evaluation of our furnace issue. Charged us 100 for a small insignificant part. Did not notify us that there was a leak in the furnace gas pipes. After the service was done rep left and told us that we need a new motor. Never replied, never called. Made us wait in cold chicago weather for a part that we did not need. Provided us with bogus information and did not do the job we paid for. Terrible service. Told us that we could run the furnace wile there was a leak in the gas.
Desired Settlement: Since the service was bogus and the assessment of the issues were COMPLETELY incorrect. The work we paid for was NOT done correctly and was left as is. We want a refund.