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BBB Business Review

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BBB Accredited Business since

Four Seasons Heating & Air Conditioning, Inc.

Additional Locations

Phone: (708) 552-2020 Fax: (708) 594-8207 5701 W 73rd St, Chicago, IL 60638 View Additional Email Addresses http://www.fourseasonsheatingcooling.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Four Seasons Heating & Air Conditioning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Four Seasons Heating & Air Conditioning, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 58 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

58 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 14
Delivery Issues 1
Guarantee/Warranty Issues 10
Problems with Product/Service 31
Total Closed Complaints 58

Customer Reviews Summary Read customer reviews

889 Customer Reviews on Four Seasons Heating & Air Conditioning, Inc.
Customer Experience Total Customer Reviews
Positive Experience 874
Neutral Experience 5
Negative Experience 10
Total Customer Reviews 889

Additional Information

BBB file opened: September 03, 1996 Business started: 02/01/1971 Business started locally: 02/01/1971 Business incorporated 02/23/1995 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

Type of Entity

Corporation

Business Management
Mr. David Musial, CEO/Owner
Contact Information
Principal: Mr. David Musial, CEO/Owner
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Dehumidifying Equipment Duct & Duct Fittings Thermostats Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Air Duct Cleaning Air Duct Systems Air Duct Repair Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Heating Equipment Humidifying Apparatus Furnace Sales & Service Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heat Pumps Heating Contractors Contractor - Insulation Ventilating Contractors Water Heaters - Repairing Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Four Seasons Heating & A/c Four Seasons Heating & AC Four Seasons Heating & Air Four Seasons Heating and Cooling
Additional Information

January 2008 - The BBB would like to advise consumers to not confuse Four Seasons Heating & Air Conditioning with a company called Four Seasons Heating & Cooling operating out of Gilberts, IL. The two companies have similar names however they are completely separate entities and have no relationship and/or affiliation. Furthermore, the BBB has been informed that Four Seasons Heating & Cooling has gone out of business and the company cannot be reached. Consumers are advised to contact the Illinois Attorney General's office if they have any complaints against Four Seasons Heating & Cooling, and not direct their calls at Four Seasons Heating & Air Conditioning, as these two companies are not related. Four Seasons Heating & Air Conditioning has requested that consumers reach out to them before filing a BBB complaint. Please contact Kayce Bryles at 708-496-4400 ext. 5059.

Products & Services

This company provides installation and maintenance to homeowners and businesses in Chicago and Northern Illinois.


Customer Review Rating plus BBB Rating Summary

Four Seasons Heating & Air Conditioning, Inc. has received 4.98 out of 5 stars based on 889 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.