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BBB Business Review

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BBB Accredited Business since

Effective Air, Inc.

Phone: (847) 729-1820 Fax: (847) 729-1870 2033 Johns Ct, Glenview, IL 60025 View Additional Email Addresses http://www.effectiveair.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Effective Air, Inc is a heating, ventilation and air conditioning company, we service and install.  We also specialize in whole house water filtration and conditioning systems.  We do duct cleaning, Aeroseal (duct sealing) and duct balancing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Effective Air, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Effective Air, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Effective Air, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 12, 1987 Business started: 01/01/1940 Business started locally: 01/01/1940 Business incorporated 07/06/1987 in IL
Type of Entity

Corporation

Business Management
Ms. Kim Smith, President Mr. Ken Fredrich, CSR
Contact Information
Principal: Ms. Kim Smith, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Duct Cleaning Air Purifying & Cleaning Systems & Equipment Humidifying Apparatus Water Filtration & Purification Equipment Air Conditioning Contractors & Systems Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Effective Air, Inc. sells the following brand(s): American Standard, Bryant

Effective Air, Inc. offers the following product(s): Air cleaners, Air Conditioners, Furnaces, Humidifiers, Low Level CO Monitors, Water Filtration Systems

Method(s) of Payment
Effective Air accepts all major credit cards.
Refund and Exchange Policy
Effective Air has 10 year warranties on most new system installs.  Our service warranties are for 1 year.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.