This Business is not BBB Accredited
Phone: (630) 963-8080Fax: (630) 964-4040
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|06/27/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: None of the Above - Repair Complaint Issue
Complaint: Econo Temp came out to my house to check air conditioner for 130.00. I was told it was 16 years old it is not, I was told the coil is shot it is not, I was told that there was no way to fix this unit again not true. They gave me an estimate of 4800.00 just for an air conditioning unit that is not even a furnace included. I hired another company who were able to fix the problem which was just a cap that was loose for 225.00. It is terrible that this company comes to the house and tries to only get you to buy a new unit did not check my old unit at all. I want 130.00 refunded that money could have been used for food for the week instead it was wasted on a company that lied and tried to make a lot of money from a family who does not have much. Sad that Econo Temp takes advantage of people.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Heating & Air Conditioning