BBB Business Review

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BBB Accredited Business since 11/01/2011

Ecomfort.com

Phone: (866) 554-4328Fax: (866) 554-43651374 Abbott Ct, Buffalo GroveIL 60004-1962 Send email to Ecomfort.comView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 11/01/2011

BBB has determined that Ecomfort.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Ecomfort.com's rating include:

  • 31 complaints filed against business

Factors that raised Ecomfort.com's rating include:

  • Length of time business has been operating.
  • Response to 31 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

31 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues4
Delivery Issues7
Guarantee / Warranty Issues1
Problems with Product / Service15
Total Closed Complaints 31

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Ecomfort.com

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 02/28/2010Business started: 02/07/2010
Type of Entity

Corporation

Incorporated: January 2010, IL

Business Management
Principal: Mr. Pavel Sokolovsky (President)
Business Category

Heating & Air Conditioning, Heat Recovery Equipment & Systems, Energy Conservation Products - Wholesale & Manufacturers, Electric Heating Equipment - Wholesale & Manufacturers, Geothermal Heating & Cooling, Heat Pumps

Products & Services

This business offers components and large list of brand names of products for the following categories: Air Filters, Boilers & Hydronics, Controls, Mini Splits & Forced Air, Plumbing & Bath, Radiant Heating, Radiators, Solar & Geothermal Systems, Ventilation & Air Quality.

Alternate Business Names
eComfort Holdings Inc.

Customer Review Rating plus BBB Rating Summary

Ecomfort.com has received 3.83 out of 5 stars based on 1 Customer Review and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.