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BBB Business Review

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BBB Accredited Business since

Discount Heating Cooling & Refrigeration, Inc.

Phone: (847) 459-6226 Fax: (847) 419-1322 113 Wheeling Rd, Wheeling, IL 60090 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Discount Heating and Cooling is an air conditioning and heating company which sells, installs, services, and repairs air temperature control and air quality equipment for residential and commercial customers. This company serves northern Cook County and most of Lake County, including Prospect Heights, Arlington Heights, Buffalo Grove, Long Grove, Riverwoods, Kildeer, Deer Park, Northbrook, Bannockburn, Lincolnshire, Mt Prospect, Rolling Meadows, Palatine, Glenview, Northfield, Highland Park, Highwood, Des Plaines, Rosemont, Park Ridge, Vernon Hills, Forest Lake, Long Grove, and Hawthorn Woods. Services available from this company include duct sealing, duct cleaning, dryer vent cleaning, air conditioner installation and repair, boiler and furnace service and repair, hybrid heating system service and repair, humidifier heating and repair, indoor air quality device service and repair, programmable thermostat service and repair, and installation of furnaces, boilers, humidifiers, and eco-friendly heating and cooling devices.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Discount Heating Cooling & Refrigeration, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Discount Heating Cooling & Refrigeration, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

13 Customer Reviews on Discount Heating Cooling & Refrigeration, Inc.
Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 13

Additional Information

BBB file opened: September 30, 1997 Business started: 10/01/1991 Business started locally: 10/01/1991 Business incorporated 12/08/1994 in IL
Type of Entity


Business Management
Mr. Steve Granata, Vice President Mr. Doug Granata, President
Contact Information
Principal: Mr. Steve Granata, Vice President
Number of Employees


Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air Conditioning Equipment - Room Units Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Air Duct Cleaning Air Duct Systems Air Duct Repair Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Heating Equipment Humidifying Apparatus Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heat Pumps Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Discount Heating & Cooling
Products & Services

Family owned and operated since 1991, Discount Heating Cooling & Refrigeration offers full service and repair of all makes and models of heating, air conditioning, and air quality equipment by NATE certified and factory authorized technicians. Whole house duct sealing, duct cleaning, and dryer vent cleaning offered; emergency service available 24/7. Mention this BBB listing for more savings!

Customer Review Rating plus BBB Rating Summary

Discount Heating Cooling & Refrigeration, Inc. has received 5 out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.