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BBB Accredited Business since 03/01/2010

Discount Heating Cooling & Refrigeration, Inc.

Phone: (847) 459-6226Fax: (847) 419-1322113 Wheeling Rd, WheelingIL 60090-4807 Send email to Discount Heating Cooling & Refrigeration, Inc.

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Description

Discount Heating and Cooling is an air conditioning and heating company which sells, installs, services, and repairs air temperature control and air quality equipment for residential and commercial customers. This company serves northern Cook County and most of Lake County, including Prospect Heights, Arlington Heights, Buffalo Grove, Long Grove, Riverwoods, Kildeer, Deer Park, Northbrook, Bannockburn, Lincolnshire, Mt Prospect, Rolling Meadows, Palatine, Glenview, Northfield, Highland Park, Highwood, Des Plaines, Rosemont, Park Ridge, Vernon Hills, Forest Lake, Long Grove, and Hawthorn Woods. Services available from this company include duct sealing, duct cleaning, dryer vent cleaning, air conditioner installation and repair, boiler and furnace service and repair, hybrid heating system service and repair, humidifier heating and repair, indoor air quality device service and repair, programmable thermostat service and repair, and installation of furnaces, boilers, humidifiers, and eco-friendly heating and cooling devices.

BBB Accreditation

A BBB Accredited Business since 03/01/2010

BBB has determined that Discount Heating Cooling & Refrigeration, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Discount Heating Cooling & Refrigeration, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

12 Customer Reviews Customer Reviews on Discount Heating Cooling & Refrigeration, Inc.

Customer Experience Total Customer Reviews
Positive Experience 12
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 12 Customer Reviews

Additional Information

top
BBB file opened: 09/30/1997Business started: 10/01/1991
Type of Entity

Corporation

Incorporated: December 1994, IL

Contact Information
Principal: Mr. Steve Granata (Vice President)Mr. Doug Granata (President)
Business Category

Heating & Air Conditioning, Humidifying Apparatus, Heating Equipment, Boilers - New & Used, Air Purifying & Cleaning Systems & Equipment, Heating Equipment & Systems Cleaning & Repair, Air Duct Cleaning, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Air Conditioning Equipment - Room Units, Air conditioning & Heating Contractors - Residential, Heating Contractors, Heat Pumps, Boilers - Repair & Cleaning, Air Conditioning Contractors & Systems

Products & Services

Family owned and operated since 1991, Discount Heating Cooling & Refrigeration offers full service and repair of all makes and models of heating, air conditioning, and air quality equipment by NATE certified and factory authorized technicians. Whole house duct sealing, duct cleaning, and dryer vent cleaning offered; emergency service available 24/7. Mention this BBB listing for more savings!

Alternate Business Names
Discount Heating & Cooling

Customer Review Rating plus BBB Rating Summary

Discount Heating Cooling & Refrigeration, Inc. has received 5.00 out of 5 stars based on 12 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.