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BBB Business Review

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BBB Accredited Business since

Confident Aire Inc.

Phone: (630) 761-9007 Fax: (800) 219-2218 416 E Wilson St, Batavia, IL 60510

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Confident Aire is a heating and air conditioning company which provides air temperature and air quality services for residential and commercial customers. This company serves the western suburbs of Chicago, including North Aurora, Geneva, St Charles, West Chicago, Warrenville, Elburn, Campton Hills, Aurora, Sugar Grove, Montgomery, Wheaton, Kaneville, Lily Lake, Carol Stream, Montgomery, and Boulder Hill. Services available from this company include heating repair, heating maintenance, heating tune-ups, furnace installation, heat pump installation, garage heater installation, humidifier installation, ductless installation, plumbing repair, plumbing maintenance, plumbing installation, water heater service, sump pump installation, air conditioner repair, air conditioner maintenance, air conditioner tune-up, and air quality service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Confident Aire Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Confident Aire Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Confident Aire Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: April 13, 2005 Business started: 12/28/1994 Business started locally: 12/28/1994 Business incorporated 12/28/1994 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. Tom Wangler Jr., President Ms. Beth Allison, Office Manager
Contact Information
Principal: Mr. Tom Wangler Jr., President
Number of Employees


Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Heating Equipment & Systems Cleaning & Repair Air Conditioning Supplies & Parts Heat Recovery Equipment & Systems Heating Equipment Water Heaters - Parts & Supplies Air Conditioning Contractors & Systems Heating Contractors Plumbers Plumbing - Contractor Water Heaters - Repairing Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Customer Review Rating plus BBB Rating Summary

Confident Aire Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.