BBB Logo

Better Business Bureau ®
Start With Trust®
In Chicago and Northern Illinois

BBB Business Review

Is this your Business?

BBB Accredited Business since 07/01/2014

Brex-Arlington, Inc. Heating & Air Conditioning

(847) 255-6284714 E Kensington Rd, Arlington HeightsIL 60004-6201 Send email to Brex-Arlington, Inc. Heating & Air Conditioning

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Brex-Arlington, Inc. Heating & Air Conditioning is a heating, ventilation, and air conditioning company which installs, services, and maintains temperature control equipment. Located in Arlington Heights, IL, this company serves the northwest suburbs of Chicago, including Palatine, Mount Prospect, Des Plaines, Schaumburg, Rolling Meadows, Elk Grove Village, Buffalo Grove, Barrington, Inverness, and Hoffman Estates. The company has been in business since 1914 and is a factory authorized dealer of Carrier temperature control systems.

This company installs, repairs, and maintains air conditioners, heaters, humidifiers, and air quality equipment for residential and commercial customers. They offer emergency service when a heater or air conditioner breaks down as well as regular maintenance of air conditioners and heaters in order to keep them in proper conditioner to avoid problems. Services provided by this company include air conditioner repair, air conditioner service, furnace installation, furnace repair, furnace service, air conditioner installation, boiler installation, boiler service, emergency heating system service, heating system installation, and heating system service. The company also sells and installs humidifiers, which provide moisture in the air during the cold, dry months in order to improve air quality and avoid the drying of nasal passages that can cause breathing problems and general discomfort. In addition, the company's website includes a link which allows customers to find filters and other parts for their equipment online, as well as rebates and specials on their service.

Visit the website for Brex-Arlington, Inc. Heating & Air Conditioning to learn more about the services available from this company, view their services and discounts, and contact the company to request services or installation of an air conditioner or heater.

BBB Accreditation

A BBB Accredited Business since 07/01/2014

BBB has determined that Brex-Arlington, Inc. Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Brex-Arlington, Inc. Heating & Air Conditioning's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

top
BBB file opened: 09/01/1977Business started: 01/01/1914
Type of Entity

Corporation

Incorporated: December 1982, IL

Business Management
Principal: Ms Lupe Castillo (General Manager)
Contact Information
Mr. Richard E. Brex (President)
Business Category

Heating & Air Conditioning, Furnace Cleaning, Furnace Sales & Service, Heating Equipment, Boilers - Supplies & Parts, Boilers - New & Used, Air Conditioning Supplies & Parts, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Heating & Air Conditioning - Filters, Air conditioning & Heating Contractors - Residential, Heating Contractors, Boilers - Repair & Cleaning, Air Conditioning Contractors & Systems

Industry Tips
Air Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Safety Considerations When Using Kerosene Heaters
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.