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Consumer Complaints

BBB Accredited Business since 07/01/2011

Bloomingdale Heating and Air Conditioning, Inc.

Phone: (630) 581-8000Fax: (630) 539-1896

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)BBB Closure Definitions
10/06/2014Problems with Product / Service | Read Complaint Details
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Complaint
I receieved this email from the Village of Bloomingdale after inspection of new furnace installed by them.:

Hi ******,
Saddle valves are not permitted please remove and replace w/ a ¼"turn bob cock. Please call for a re inspection.
Thanks,
Terry
T. *********
Building Inspector
Village of ************
*** S. ************ Road
************* IL XXXXX
Office XXX-XXX-XXXX
Fax XXX-XXX-XXXX

I called ******* ********* owner and he will not return my call. His employee said that I would have to pay $100 to have the new bob ***** installed. And when installing my furnace, his employee unplugged my sum pump and did not plug it back in and turned up heat on my hot water tank causing it to flood my basement. $3000 later in damages, they did nothing to compensate me for this. They need to make this right or I will be fined by the Village.

Desired Settlement
I need this fixed to code so I am not fined by Village of Bloomingdale and some compensation for all the damage they did to my basement.

Business Response
To whom it may concern,

I ******* ******* President of Bloomingdale Heating and Air Conditioning,Inc.

On September 18th I had sent one of my technicians out to Ms ****** house to take care of the humidifier feed line shut off valve that the village had flagged her on. We ONLY installed the furnace not the humidifier. She seemed to think that it was our responsibility to change the shut off valve when actually it was not.
I went ahead and told my technician to change the valve at no charge. At this time all issues are taken care of.
Please call me with any questions
XXX-XXX-XXXX

Industry Comparison| Chart

Heating & Air Conditioning, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Heat Pumps, Furnace Cleaning, Furnace Sales & Service, Humidifying Apparatus, Water Heaters - Dealers, Electric Heating Elements, Radiant Heating, Heating Equipment & Systems Cleaning & Repair, Heating Contractors, In-floor Heating, Air Conditioning Systems - Cleaning, Heating & Air Conditioning - Filters, Air Conditioning Repair, Boilers - New & Used, Boilers - Repair & Cleaning, Air Duct Cleaning, Air Conditioning Supplies & Parts

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.