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BBB Business Review

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BBB Accredited Business since

A. Dandy Cooling & Heating

Additional Locations

Phone: (630) 739-2500 20W026 98th Street, Lemont, IL 60439 http://adandyhvac.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

A. Dandy Cooling & Heating has been in business since 1993. Dan Duchon is the proud owner of this growing, family-owned and operated company. Our service area covers DuPage and Will Counties in Illinois.  One of our greatest assets is our customers. Nothing can compare to the thousands of valued customers who depend upon us everyday.

However, we could not provide our customers with excellent service and installation without our employees. They provide the service and dependability that has made A. Dandy Cooling & Heating successful. Our ability to maintain a productive work group is very important because we want our customers to experience great service at a better value. We want to personally thank all of our customers and hard working employees. As we grow, we look forward to serving you better.

Our mission is to provide the highest quality, best customer support, and best value for the customer above all other heating and air conditioning contractors in the area.

Our company services all makes and models of furnaces, air conditioners, water heaters, air cleaners, humidifiers, and boilers. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A. Dandy Cooling & Heating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for A. Dandy Cooling & Heating include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on A. Dandy Cooling & Heating
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: October 14, 1998 Business started: 04/19/1993 Business started locally: 04/19/1993
Type of Entity

Sole Proprietorship

Business Management
Mr. Dan Duchon, Owner Ms. Ann Duchon
Contact Information
Principal: Mr. Dan Duchon, Owner
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Duct Cleaning Heating Equipment & Systems Cleaning & Repair Furnace Cleaning Boilers - Repair & Cleaning Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

A. Dandy Cooling & Heating sells the following brand(s): Bryant, Carrier, Goodman, Honeywell, Payne, Rheem, Richmond

A. Dandy Cooling & Heating offers the following product(s): Air Cleaners, Air Conditioners, Boilers, Furnace, Humidifiers, Thermostats, Water heaters

Method(s) of Payment
Check, Visa, Mastercard, Discover and cash
Products & Services

This company offers Heating,airconditioning,ventilation,service and installation.


Customer Review Rating plus BBB Rating Summary

A. Dandy Cooling & Heating has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.