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BBB Business Review

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BBB Accredited Business since

South Suburban Hearing Health Center

Phone: (708) 966-4724 14316 S Will Cook Rd, Homer Glen, IL 60491 http://southsuburbanhearing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

South Suburban Hearing Health Center is a hearing aid and assistive device center which sells, fits, and adjusts hearing aids for individuals who are hard of hearing. This center serves the southwestern suburbs of Chicago, including Orland Park, Orland Hills, Lockport, Fairmont, Crest Hill, Joliet, New Lenox, Mokena, Frankfort Square, Tinley Park, Palos Heights, Palos Hills, Frankfort, Lemont, Bolingbrook, Woodridge, Darien, Willow Springs, Hickory Hills, Worth, Shorewood, Plainfield, Preston Heights, and Rockdale. Services available from this company include hearing evaluations, digital hearing aids, custom ear molds, hearing protection, assistive listening devices and amplified telephones, service for hearing aids, repairs, and hearing aid fittings.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that South Suburban Hearing Health Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for South Suburban Hearing Health Center include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on South Suburban Hearing Health Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 10, 2012 Business started: 01/02/2010 in IL Business started locally: 01/02/2010
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

Type of Entity

Corporation

Business Management
Mr. Jonathan Wright, President
Contact Information
Principal: Mr. Jonathan Wright, President
Business Category

Hearing Aids & Assistive Devices Hearing Aids Parts & Repairing Health & Wellness Home Health Services Noise Control Consultants Health & Medical - General Services - General Personal Services Elderly/Senior Specialty Services Senior Care Information and Resources All Other Health and Personal Care Stores (NAICS: 446199)

Products & Services

South Suburban Hearing Health Center sells the following brand(s): GN Resound, Oticon, Phonak, Siemens, Soundcure, Starkey, Widex

South Suburban Hearing Health Center offers the following product(s): Assistive Listening Devices, Hearing aids, Industrial Grade Hearing Protection, Swim Plugs, Tinnitus Therapy Devices

Method(s) of Payment

All Major Credit Cards

Checks

Payment Plans

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.